IE 10 Opens and Immediately Closes

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ThinkPad T520, 8GB RAM, Windows 7 64 Professional. Downloaded IE10-Windows6.1-x64-en-us.exe from MS. Smooth install but after the reboot, clicking on the IE icon results in the browser opening, but without menus or favorites bar, about 5 seconds of disk activity and then closing back to the desktop. Ran System File Checker, ran the MS IE 10 Preparedness Tool. No luck. Uninstalled IE 10. Now I have a perfectly functioning IE 9 64 bit but IE 9 32 bit is hosed. Chrome works fine. Any ideas would be greatly appreciated.

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Hello. There may be an incompatibility between 32 bit IE 9 and Win 7 64 bit. IBM hardware is, may be, proprietory. Try IE 9 64 bit. Run CCleaner, check BIOS settings (factory default). Run anti-everything, defrag, then install IE 9 64 bit. Best wishes.

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Thanks for the reply. I believe you’ve misread my post but I also omitted something. IE 9 64 bit is working fine. Prior to the failed IE 10 install and uninstall IE 9 32 bit and 64 bit ran fine. Now only 64 bit works. And, most importantly, I am looking to solve the IE 10 issue.

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If by Preparedness Tool you mean KB2670838 that should be run before IE10 is installed not after.

Have you checked the Event Logs?

Joe

--Joe

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“JoeP517
If by Preparedness Tool you mean KB2670838 that should be run before IE10 is installed not after.”

Thanks Joe. I guess I have to be more specific in my language. I ran KB2670838 prior to the install, as was/is indicated in the KB article. After the “mis-behavior” of the first install I ran it again which verified that the needed updates were in place and wrote nothing to the drive. I then ran it again after the uninstall of IE 10 to insure that nothing needed was removed. Therefore, it was needed and used for the initial install, not needed for the subsequent but unsuccessful re-install.

And the event logs are not informative, including the Application and Service Internet Explorer sub-log as well as the Windows Application, Setup and System logs. No problems cited, errors or warnings concerning IE. No forwarded events. The install and uninstall appear problem free. But as I said, IE 10 won’t run and on uninstalling it IE 9 64 bit works fine, 32 bit is non-functional. This is clearly demonstrated by running iexplore.exe from the appropriate directories. The x86 version hourglasses for a few seconds and then nothing.

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