When you get an email with images, you get that nifty message in the header you can click on to get the Download Pictures option. But what if you change your mind? How do you undo or reverse that choice?
We get receipts from gogoair.com when one of our users renews his in-flight Internet service. He selected Download Pictures. So did I to recreate the problem on my computer too. Now when he goes to print the email (Ctrl + P or File > Print) the print preview on the right hangs up. Nothing there, seemingly endless hourglass, and waiting to connect to printer. Doesn’t matter what printer is used, though. It will sit in this hung state for 4-5 minutes. Seemingly frozen, though the program is still responding. It’s just taking a long time to do what it is trying to do. Eventually, if you’re patient enough, the preview appears and you can print the email. Similar with Quick Print. If you click Quick Print, you get an hourglass for a cursor and can’t use your Outlook for several minutes while the email is background loading and sent to print. Happens in normal and safe mode.
I’d like to try printing the email without the downloaded images. To go back to how it was before clicking the Download Pictures link. My guess is the email is trying to connect to a place that doesn’t exist to fully load the email.
The sender is not the junk e-mail safe sender list. We use something else to filter our spam; junk e-mail options are disabled. (I did test re-enabling them; made no difference.)
How to do undo the choice to let email from a sender download images when they aren’t on a white list or safe sender list? Or how do I get these emails to stop hanging?
