• How to repair CBS log errors

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    #2010304

    Have had issues the last couple of days….PC would not boot into Windows and when it did, I experienced lockups at desktop, erratic mouse behavior as well as a non-responsive mouse.

    So, I have done the following..Looked in Event Viewer and the only serious error I could find was as a result of my hitting the restart button to get the PC out of its frozen state. I saw some “wmiprserv” erros, but I’ve always had those.

    I ran the Windows Memory Diagnostic tool, extended, no memory errors were found

    I ran the Samsung Magician diag for my “C” drive SSD and supposedly its in “good” health, and ran the optimizing tools as well. All seems to be okay.

    For security, I use WDefender, Super Anti-Spyware and Malwarebytes and all was well.

    I then ran sfc /scannow as admin and there were errors. I ran the tool twice and then followed to the instructions to the CBS log.

    I found the following:

    CSI 00000293 [SR] Cannot repair member file [l:28]’MSFT_MpThreatDetection.cdxml’ of Windows-Defender-Management-Powershell, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch

    CSI 0000029c [SR] Cannot repair member file [l:20]’MSFT_MpWDOScan.cdxml’ of Windows-Defender-Management-Powershell, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch

    CSI 000002a6 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpComputerStatus.cdxml; source file in store is also corrupted

    CSI 000002a9 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpThreat.cdxml; source file in store is also corrupted

    CSI 000002be [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\Defender.psd1; source file in store is also corrupted.

    I don’t have a clue what to do next. There probably isn’t a simple solution is there? I was going to run the Dism tool but when I read about Dism on the Microsoft site, it recommended to run Dism before sfc /scannow.

    I’ve got a recent backup, but with the corrupted files. Can someone give me a hand as to what to do next. I don’t even know if the PC issues I’ having are even related to the errors in the CBS logs, but I guess it’s a start. Thanks very much.

    Diane

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    • #2010305

      In an elevated command prompt run “chkdsk /f” (without quotes). Reeboot when asked
      After the reboot:
      In an elevated command prompt run “DISM /online /cleanup-image /restorehealth”
      In an elevated command prompt run “sfc /scannow”

      This may fix the problems with Defender.

      • #2010523

        Thanks for your info. Unfortunately, after running chkdsk, Dism and scannow, I still have the same corrupted files.

        However. your suggestion prompted me to do some further research because I never used the DISM command before. I found that the errors I have are not unusual and have something to do with the version of Wdefender on the PC, that I tried to update in Windows Security, but there was no update to be found. The site suggested three DISM commands be run..checkhealth, scanhealth and restorehealth. I did that,  followed up with scannow and I still have the issue with the corrupted defender files. I am beginning to conclude that the flaky computer doesn’t give a rat’s behind that I have file integrity violations when I run sfc /scannow. I also am starting to conclude there might be hardware issues lurking in the background. I just don’t know what they are just yet.

        D.

        • #2070033

          The solution to my issue is a follows in case someone might care about this topic or find it helpful…

          Version 4.8.1908 update for Windows Defender is required. All of the following DISMN commands need to be run:

          DISM /Online /Cleanup-Image /CheckHealth

          DISM /Online /Cleanup-Image /ScanHealth

          DISM /Online /Cleanup-Image /RestoreHealth

          When I ran sfc /scannow the results were no longer corrupted so that sfc /scannow could now again be relied upon as it was in the past

          1 user thanked author for this post.
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