Have had issues the last couple of days….PC would not boot into Windows and when it did, I experienced lockups at desktop, erratic mouse behavior as well as a non-responsive mouse.
So, I have done the following..Looked in Event Viewer and the only serious error I could find was as a result of my hitting the restart button to get the PC out of its frozen state. I saw some “wmiprserv” erros, but I’ve always had those.
I ran the Windows Memory Diagnostic tool, extended, no memory errors were found
I ran the Samsung Magician diag for my “C” drive SSD and supposedly its in “good” health, and ran the optimizing tools as well. All seems to be okay.
For security, I use WDefender, Super Anti-Spyware and Malwarebytes and all was well.
I then ran sfc /scannow as admin and there were errors. I ran the tool twice and then followed to the instructions to the CBS log.
I found the following:
CSI 00000293 [SR] Cannot repair member file [l:28]’MSFT_MpThreatDetection.cdxml’ of Windows-Defender-Management-Powershell, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
CSI 0000029c [SR] Cannot repair member file [l:20]’MSFT_MpWDOScan.cdxml’ of Windows-Defender-Management-Powershell, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
CSI 000002a6 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpComputerStatus.cdxml; source file in store is also corrupted
CSI 000002a9 [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\MSFT_MpThreat.cdxml; source file in store is also corrupted
CSI 000002be [SR] Could not reproject corrupted file \??\C:\WINDOWS\System32\WindowsPowerShell\v1.0\Modules\Defender\\Defender.psd1; source file in store is also corrupted.
I don’t have a clue what to do next. There probably isn’t a simple solution is there? I was going to run the Dism tool but when I read about Dism on the Microsoft site, it recommended to run Dism before sfc /scannow.
I’ve got a recent backup, but with the corrupted files. Can someone give me a hand as to what to do next. I don’t even know if the PC issues I’ having are even related to the errors in the CBS logs, but I guess it’s a start. Thanks very much.
Diane