Forwarding Emails with photos

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When my wife forwards an email to me with downloaded photos, the photos don’t always make it. I get the text, but white rectangles are where the photos should be. We both use OL 2010 (non-Exchange). Some emails arrive correctly. What gives?
HH

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Is she forwarding links to the photos, or is she attaching actual photos?

* If she is forwarding links rather than the actual photos, then maybe there is a server down somewhere which is preventing the pics from being available.

* If she is attaching actual photos, then if the ones that don’t make it are always the same picture format, then perhaps you don’t have that picture format associated with any program in Windows. See if you can save the attachment, then open it outside of Outlook. If so, then you probably just need to associate that type of picture (jpg, bmp, etc) with a particular program.

If the type of pic is, in fact, associated with a program in Windows, then try opening (then associating) the pic with a different program. For example, if the default is Windows Picture Manager, try Irfanview.

Group "L" (Linux Mint)
with Windows 10 running in a remote session on my file server

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The photos were links in her original email, usually an ad. She had to “click here to download photos” in order to see them. If I right click on the white box in my copy I do not get that option, only Copy or Save as Picture. Looks like the link got lost.
HH

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