• Forced to save attachments (Outlook 2002/SR2)

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    #396885

    We have a user who suddenly has to save a file attachment to open it, specifically an Excel file in this case. I’m wondering if he double-clicked on an attachment and in the “Opening Mail Attachment” dialog box have the “Save it to Disk” option button selected and inadvertently cleared the “Always Ask Before Opening This Type of File” checkbox. My question is, where do I go to either set this back to a prompt or have the Excel file open when the attachment is double-clicked? Is this situation also governed by the registry edit information in Microsoft’s knowledgebase article http://support.microsoft.com/?kbid=290497 ?

    Thanks,
    Kathy

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    • #747238

      Open Windows Explorer or My Computer.
      Select Tools | Folder Options…
      Activate the File Types tab.
      Select XLS (Microsoft Excel Worksheet)
      Click Advanced (Windows XP) or Edit (other Windows versions)
      There is a “Confirm open after download” check box in this dialog.

      • #747242

        Hans,
        It worked like a charm — thanks so much for your quick response!!

      • #747243

        Hans,
        It worked like a charm — thanks so much for your quick response!!

      • #747258

        Thanks Hans, I had never noticed that “Advanced” Dialog, had no idea it was there.

      • #747259

        Thanks Hans, I had never noticed that “Advanced” Dialog, had no idea it was there.

    • #747239

      Open Windows Explorer or My Computer.
      Select Tools | Folder Options…
      Activate the File Types tab.
      Select XLS (Microsoft Excel Worksheet)
      Click Advanced (Windows XP) or Edit (other Windows versions)
      There is a “Confirm open after download” check box in this dialog.

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    Reply To: Forced to save attachments (Outlook 2002/SR2)

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