I was experimenting with views in my contacts folder today. I set it to view By Follow-up Flag, then to Sort By Follow-up Flag, so I could collapse the list without flags and print the view. I got the results shown below — two categories showing no follow-up flag.
As I reviewed the contacts in the short list, I realized they all had been flagged for follow-up in the past, but no amount of flag clearing would move them from the short list of no-flag to the long list of no-flag. Some of these contacts had their flags added and removed in a prior version of Outlook.
I’m really not sure this is worth pursuing, but it does make me wonder if this kind of thing might affect other sorted views. And it’s just not tidy.
Anyone have any thoughts on: a) how to scrub a follow-up flag or whether this might be a bigger issue?
Thanks,
Kim