Firefox/Ebay = Http/1.1 Bad Request

Topic

New Reply

First post, so steady on and l’m dumb as dog doo-doo with PC’s.

Hi, when l’m using Firefox/Ebay and l click on either a seller page or open a new page of my watch list etc l get this:

Http/1.1 Bad Request

If l click refresh/reload it sometimes comes good, but 90% of the time it doesn’t.

Now l have cleared the cache, ran every type of anti malware l can find, used CCleaner, BleachBit, System Ninja etc etc.

Have all add on’s updated ie stopscipt, better privacy etc

Windows 7 64bit updated to SP1.

But it still persists, have scoured ebay for answers, no help there.

l like Firefox better than Opera (using for this post).

Very frustrating, l read on here about DNS, but don’t understand it one iota = “clear as MUD”.

Any help would be greatly appreciated.

TIA

Seve.

Reply | Quote

Replies

Hi Seve, I suspect one or more of your add-ons could be interfering with eBay. One quick way to diagnose issues with add-ons or customizations is to create a second Firefox profile and see whether it works. If the second profile has the same problem, then most likely the problem is external to Firefox. If the second profile works well, then you may need to disable all but your most essential add-ons and, by process of elimination, identify the culprit.

Here’s the general steps:

[*]First, make a backup of your computer for safekeeping. To back up Firefox, see Backing up your information].

[*]Next, create a new (blank) Firefox profile. For more information on how to use the Profile Manager, see: Managing profiles.

[*]If the diagnosis process becomes a drag, you could move key settings like bookmarks from your dysfunctional profile to the new one. For more information, see: Recovering important data from an old profile.

Hope this helps.

Reply | Quote

Hi Seve, I suspect one or more of your add-ons could be interfering with eBay. One quick way to diagnose issues with add-ons or customizations is to create a second Firefox profile and see whether it works. If the second profile has the same problem, then most likely the problem is external to Firefox. If the second profile works well, then you may need to disable all but your most essential add-ons and, by process of elimination, identify the culprit.

Here’s the general steps:

[*]First, make a backup of your computer for safekeeping. To back up Firefox, see Backing up your information].

[*]Next, create a new (blank) Firefox profile. For more information on how to use the Profile Manager, see: Managing profiles.

[*]If the diagnosis process becomes a drag, you could move key settings like bookmarks from your dysfunctional profile to the new one. For more information, see: Recovering important data from an old profile.

Hope this helps.

Hi jscher2000, that was nice and easy to follow, thanks goodness, just copied the pages to notepad (as l had to shutdown Firefox) and followed the instructions.

Thanks for taking the time and effort to help me, greatly appreciated.

Now l just need to find out why my “superantispyware” keeps crashing whilst doing a scan.

Thanks again, regards.

Seve

Reply | Quote

Hi, hit a BIG snag l found the issue with the original Firefox (malware) so l went to delete my new profile, so it asked did l want to delete all files associated with that profile, l clicked yes, then the Proverbial hit the fan.

All my desktop PDF’s and folders with photo’s started to delete, so l tried to stop the Firefox profile deleting but it was too late, l went into system restore and it didn’t work, the trash bin hasn’t got anything in it.

So where are all those files?

l do keep folders on my desktop, l think that may be a mistake, and no l don’t back-up never had a need to, tried it once when l had XP and it was too confusing, remember l’m DUMB, now l’m a lot DUMBER.

Any clues?

Seve

Reply | Quote

If your downloads folder was set to your desktop, that might explain why Firefox thought it should delete everything from your desktop. Do not use the computer for now, you don’t want to make any changes to anything at all. We need to run an “undelete” program to recover your deleted files. Until they are overwritten, they are on your hard drive, but not visible, so there’s a reasonable chance of recovering a lot of them.

Edit: I’ve lost track of the best way to undelete files in Windows, and anyway it’s probably changed after XP. Hopefully folks over on the Windows 7 forum can advise on how to do it.

Reply | Quote

Hi! seve, and jscher2000,

seve, this may be the tutorial you are looking for:
How to Restore Files and Folders in Windows 7 with Previous Versions From sevenforums.

There are two Microsoft Videos in the tutorial that require WMP11, if you do not have it just click on the yellow drop-down-install-missing-plug-ins bar to start the process for installation.
It will say it can not find it and you will need to install it manually.

Click on Manual install, and you will be re-directed to Port25 an Open Source Community at MS that has the WMP11Player.

This is the Recover Lost or Deleted Files Windows Site, but it will still require you to install WMP11 if you do not have it, and are running FireFox. But, I feel the sevenforums site is more comprehensive in its explanation.

Please take note of the info, tips, and warning boxes at he beginning, and the notes, and warnings though out the three options.

Regards….Anak….7F, and WSL

Reply | Quote

If you install anything, it will overwrite your deleted files.

Reply | Quote

Some times system restore takes a while to start. Click on it from your start menu and then wait…. If you can get it to start and restore to a date previous to the date you deleted the profile, it should restore everything to where it was. Then you can go into your FireFox profile and change the location of your download file to point away from the desktop. Maybe you can create a new empty file and point to that. Then it would probably be safe to delete your FireFox profile. It sounds like you may have deleted a Windows Profile instead of the FireFox browser profile.

Reply | Quote

Some times system restore takes a while to start. Click on it from your start menu and then wait…. If you can get it to start and restore to a date previous to the date you deleted the profile, it should restore everything to where it was.

Have you tried this? I do NOT recommend it because System Restore does NOT back up program or data files that are not part of Windows itself. Or maybe Windows and Office. But backing up settings stored in a Mozilla folder? No way. It is, after all, named “system” restore, and not “everything” restore.

Reply | Quote

Some times system restore takes a while to start. Click on it from your start menu and then wait…. If you can get it to start and restore to a date previous to the date you deleted the profile, it should restore everything to where it was. Then you can go into your FireFox profile and change the location of your download file to point away from the desktop. Maybe you can create a new empty file and point to that. Then it would probably be safe to delete your FireFox profile. It sounds like you may have deleted a Windows Profile instead of the FireFox browser profile.

System Restore only restores system files to an older version. It will not recover data files. An undelete utility is best, but it must be one that can be run from a CD, thumb drive, USB drive, etc. Do not install anything on the drive or you risk losing some of your deleted files. Try the portable version of Recuva (http://www.piriform.com/recuva/features/portable-version). Install it on a thumb drive using someone else’s PC. Turn on your PC and let it boot up. Insert the thumb drive and run Recuva from it.

Good luck!

Reply | Quote

Although I was overzealous in my description of the tutorial and its installation of plug-ins, I had hoped the OP would have realized this and disregarded the extra insight a video prompt usually supplies.

I feel the sevenforums site is more comprehensive in its explanation.

You were astute to warn seve to not install anything.

Reply | Quote

Having terrible trouble replying, don’t have permission, not logged in etc.

Try again.

Hello, sorry for the delay – been fishing and above prob’s

Thanks for the answers, l downloaded “Recuva” but forgot to use it from a USB drive, it worked very well but didn’t pick up the important ones (photo’s, PDf’s, folders etc) it picked up heaps of little Gifs, bmp’s.

l might run it again in case it didn’t pick up all the bigger stuff, had to run it over a couple of nights, any other clues, even if they are minor, would still be appreciated.

l’m surprised MS don’t have something built into W7 or perhaps they think everyone backs up, l had better get myself a BIG Ext HDD, and go on a quick learning curve.

Just one little thing more, if l start from scratch (install W7 again) is there a link to guide very slow learners like myself to bullet proof their system from Malware, bugs Trojans etc apart from the obvious don’t download from P2P (l don’t) but the kids seem to use my PC every time theirs is playing up or they can’t be bothered starting theirs, whoops l’m grizzling again, better go.

Thank you again
Regards
Seve

Reply | Quote

…if l start from scratch (install W7 again) is there a link to guide very slow learners like myself to bullet proof their system from Malware, bugs Trojans etc apart from the obvious don’t download from P2P (l don’t) but the kids seem to use my PC every time theirs is playing up or they can’t be bothered starting theirs, whoops l’m grizzling again, better go.

You probably want to create different user profiles for other people. As the machine administrator, you can limit the permissions in those profiles so they can’t install software. (Installing software usually is a necessary step in the process of becoming seriously infected, although malware can crash your system or corrupt running applications without it.) You also can configure the browser to run in a sandbox, but that’s probably a subject for a separate thread.

Reply | Quote

To avoid the problem of corrupted Firefox Profile data, there is a simple and comprehensive way to back up all the necessary elements which are needed to restore your existing Firefox setup into a clean Firefox installation. Before anything goes wrong, install into Firefox the FEBE Extension. This Extension, when you select what elements you want to back up, will create in a single Folder, exact copies of all user customizable settings. Then just direct FEBE to save the backup folder to an external hard drive or other safe location. This done, you can remove and cleanly reinstall Firefox with no fear of losing your personalized setup data. Update your FEBE backup whenever anything in Firefox is updated or (intentionally) changed.

(EDIT: This Extension no longer works with Firefox 4, as of this Edit. )

As for other files, I separate my data from my Windows Partition, and use Windows copy/paste to back up data to an external hard drive every week or more often. Photos are simply too priceless to risk in the Windows Partition. I back up Thunderbird e-mails by simply doing a copy/paste of the Roaming and Local Application Data Thunderbird folders for each user account to an external location. As with Firefox, overwriting corrupted Thunderbird user data with good backup copies can solve a host of problems. You do have to develop a naming scheme for all these backup Thunderbird folders.

-- rc primak

Reply | Quote

If you can, download this PhotoRec, and burn it from a different machine and run it on yours. It has a better success rate than Recuva. Will do Files and Photos.

Reply | Quote