• ‘Find a contact box’ problem (Outlook 2003)

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    #456048

    Hi. I’m having problems with the “Find a contact” box on the Standard toolbar. Previously, I would type in a name and the search would pull up name/s from the Outlook Contacts folder first then, if the name is not in the Contacts folder, it would pull up name/s from the Global Address List if any. Now, when I type in a name, the search only pulls up name/s from the Global Address List. The search does not include the Contacts folder although there are entries in the Contacts folder. The problem started after I transferred a couple of Contacts subfolders to another pst file. How do I fix the problem?

    Henry
    Outlook 2003

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    • #1137874

      If you open Outlook’s Address Book dialog (from the Tools menu or by pressing Ctrl+Shift+, what is the default selection in the drop-down to the right of the search box, and are all of the desired folders listed? You can change the default address book by using the first drop-down in that dialog’s Tools > Options… dialog (not the main Options dialog).

      • #1137878

        Thanks. That kind of worked. But, now when I perform a search, instead of a single entry per contact appearing, every email & fax# of a possible contact match appears. How do I limit the search result so that it only shows the name/s?

        Henry

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