Just purchased two USB separate devices: a Western Digital MyBook 500 gig external drive, and another device best called a “phone” for our purposes here. When inserted, the software on each that should fire up doesn’t. Windows Explorer doesn’t see either device (used alternately), but each will show by going into Computer Management > Disk Management, in the right-hand panel. Plus, when I right-click on the icon of the drive in the RH panel, I can “Open” or “Explore,” and the resulting Explorer window DOES show the device. This was how I was able to install the MyBook, by manually starting the setup.exe file. Why would it show in DM but not Explorer? (In DM the devices do have drive letters). Some setting I’ve missed? Also, my USB thumb drives and other USB devices (HP printer, scanner, Dymo labelmaker, speakers, all working normal and appearing where they should be.)
(Maybe this post belong in Hardware?)