error message regarding dot.normal file (97)

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when I open word97 I

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when I do the above & click ok, a blank file opens, & then I open whatever file I want from the file/open menu. When I close this new file, I get the error message

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One possibility is that you have some temp files or even a second normal.dot.

1. Click the taskbar & press F3.
2. Make sure your primary hard drive & inlcude subfolders is checked.
3. Type in normal.dot & see if you have more than one. If so, keep the one in the template folder & rename the other.
4. Search for *.tmp,~*.w?? & delete all these temp files (with Word closed).

I’d also look in the startup folder to see if an add-in or other template is making modifications to normal.dot. Also, check your hard drive with an up to date virus checker.

If you’re getting a message when double-clicking a file, a similar message appears if the file associations are incorrect. For this you would open Windows Explorer/View/Options/File Types & scroll to Microsoft Word Document.

Select it & select Open in the dialog box. Then click Edit.

For application used to perform action, it should be

"C:Program FilesMicrosoft OfficeOfficewinword.exe" /n

Use DDE should be checked.
DDE Message should be:
[REM _DDE_Direct][FileOpen(“%1”)]

Application: Winword
Topic: System

Hope this helps. Let us know what worked.

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> 1. Click the taskbar & press F3.

This is worthy of a post in Win95!

Thanks!!!

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