Error code 0x80246017 with 21H1

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I’ve received this error code on two desktops, both Dell models. I’ve tried some of the suggestions online and the Windows Update troubleshooter with no luck.

Any suggestions?  Both have 20H2 fully updated.

Thanks!

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The download failed because the local user was denied authorization to download the content.

 

Do you have anything blocking downloads?

Susan Bradley Patch Lady/Prudent patcher

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Hi Susan;

No, there is nothing blocking downloads as far as I can tell.

I’ll double check and try again.

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Are you using Win10 Home or Pro?
Is your ID an Administrative ID or a Standard ID?
Try turning off Fast Startup (Control Panel\Power Option\Choose what the Power button does)

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Thanks for jumping in here!

The two computers with the problem are very different. One is a Dell Inspiron SFF desktop with a Pentium R G630 cpu and 4 gig RAM. It is setup with a local account with admin privileges. It is running W10 Home 20H2.

This morning I booted the other one, a Dell Optiplex 9020A and it somehow had updated to 21H1 even though I turned it off last night after trying to update and seeing that the update failed!! It has W10 Pro, local acct with admin privileges and is no longer a problem.

I did try to install 21H1 this morning on the Inspiron with no luck. There was no option for fast starup for the power button.

All my other computers and laptops that I’ve installed 21H1 on have completed the installation with no issues.

I am not a novice, having worked with Windows and Linux for 25 years or more.

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I did mine with an ISO.  I always use ISO’s for version upgrades, it’s not really necessary but it does give a sort of clean slate and over time has resulted in fewer sluggish upgrades.  Also, it’s possible to just upgrade the OS without losing anything, all your programs can be retained, so definitely worth it to learn how.

Use the media creation tool, usb ISO, for another computer, choose keep all your programs.  Make a restore point before running the ISO.  You may have to hit F12 or whatever it is during boot for boot options on your device to allow a one time USB boot.  Otherwise pretty simple.

https://www.microsoft.com/en-us/software-download/windows10

Your error code, if on Pro, could be related to a gpedit setting blocking non-admins from updating.  Honestly, I usually put minimal effort into tracking error codes, maybe look at event viewer (often no help), Task Scheduler, Services,  then go brute force.

Event viewer is in Control Panel>Administrative Tools>Event Viewer.

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As with most things Windows, a few days after I originally posted this topic, Windows magically offered the 21H1 update again, ran it and completed the update with no issues.

Thanks for the brute force suggestion, but for this minor update, it would have been too much trouble to bother.

Anyway, all is well with both of the Dells involved.

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