Previously Outlook would offer a drop down box with an e-mail address when I typed so many characters of an e-mail address. This feature has worked for years. Today it has stopped working.
After some trouble shooting, the drop down box will appear for any e-mail addresses that I have already typed during the current session of Outlook–but these e-mail addresses in the drop down boxes disappear when I close and re-open Outlook [i.e. if I type jsmith@yahoo.com in outlook the next time it offers a drop down once I type the first few letters—but once I close and re-open Outlook I again need to type the full e-mail address the first time and then for that session of Outlook, it “remembers” this e-mail address.
I have re-booted several times…nothing seems to fix the problem. I have done nothing unusual to the PC today and I have not installed any new software in the last 3 months. Does any one know where Outlook stores the “e-mail drop down list”? Everything else in Outlook appears to be working normally. I have tried stuff in the other Microsoft suite software and they appear ok [Excel, Word, Powerpoint].
I am really baffled at why this feature stopped working today and more baffled on how to “fix” it to work again. All suggestions are welcome….Thanks.
