Dump file does not get created on blue screen

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Windows 10  version 22H2
System:  HP laptop 17-BY1053DX
Uses SSD

Very occasionally I get blue screen just on startup.  Unfortunately the dump file does not get created.  I tried the following”

Ensure I have latest Windows 10 updates
Ensure no cleanup program is running that deletes it
Run    DISM /Online /Cleanup-Image /ScanHealth
Run     sfc /scannow
Ran diagnostics on the SSD

No problems are displayed.

There are tons of online stuff about how to fix this problem but I could find nothing that seems plausible and that I want to try.

Could someone suggest a good solution to dump file creation failure?

Thank you.

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BSODs are usually associated with a hardware problem.
Verify that your h/w drivers are up to date. Suggest starting with Video drivers.

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There are a small number of BSOD types that are associated with the lack of dump file creation, that doesn’t necessarily mean there aren’t clues to the type, or to a likely source.

Check Control Panel\System and Security\Security and Maintenance\Reliability Monitor first.

MSInfo32 will often hold clues in the Software Environment/Windows Error Reporting section, if you have crash times logged finding relevant events/details might be possible.

Ensure your system has a paging file.

[Snip] Use this list: https://windowsreport.com/bsod-log-file-location/

4 users thanked author for this post.

windbg, Microfix, TechTango, PKCano

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Ensure that the creation of BSOD dump files is enabled. Probably is, but…

Windows Settings / About / on the right side “Advanced System settings”.

Then….

Desktop Asus TUF X299 Mark 1, CPU: Intel Core i7-7820X Skylake-X 8-Core 3.6 GHz, RAM: 32GB, GPU: Nvidia GTX 1050 Ti 4GB. Display: Four 27" 1080p screens 2 over 2 quad.

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Try Nir Sofer portable WinCrashReport

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I get a very intermittent BSOD which only happens at startup within the 30 seconds on starting the laptop. When I restart the laptop after the BSOD, everything is fine. The BSOD problem started after I installed the August Windows 10 updates. So I installed the Sept Windows updates to see if that fixes the problem – it did not!!

Unfortunately Windows never creates a BSOD dump file – event viewer displays an error that dump file could not be created – so I have been unable to determine the source of the BSOD.  Note that I checked Advanced System Settings to ensure that MiniDumps should be created.  The settings are correct but dumps are not created.

Any suggestions?

 

See this URL for the Speccy system details:
http://speccy.piriform.com/results/dYo7ZbNoJ6SeT6gBeLgRuWL

My system:
Windows 10 Home version 22H2; Sept updates have been installed
HP BIOS is up to date
Laptop HP 17-BY1053DX [purchased Nov 2019], 256GB SSD, Intel Core i5-8265U CPU @ 1.60GHz, 8GB Micron 3200MHz memory

What I have done to try to discover the problem:
Use Windows Device Manager to ensure all drivers up to date
Ran all HP diagnostics several times over several days – all passed
Ran memory test using Memtest86
Scanned entire machine several times over several days – nothing found: Malwarebytes, SuperAntiSpyware, Windows Defender
Ran “DISM /Online /Cleanup-Image /ScanHealth”
Ran “sfc /scannow”
Ran “chkdsk /f” on the SSD – nothing found
Ran CrystalDiskInfo which reported no problems; SMART info was ok

[Moderator edit] Please stick to one thread. Merged new thread into existing.

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edsel1924 wrote:

Any suggestions?

I guess you missed them.

Step #1:

https://www.askwoody.com/forums/topic/dump-file-does-not-get-created-on-blue-screen/#post-2586665

Following this should allow us to get details of the BSOD, can’t get to Step #2 without real details. Do it and post full details please.

Unless you want to keep trying random ‘fixes’ ad infinitum.

1 user thanked author for this post.

Microfix

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