Drive Image 7 Continued

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Today I received my package from PowerQuest, consisting of three CDs. So far, I’ve been UNABLE to get the PQRE CD to get going and I look for advice or agreement from other users. When I boot my system with the DI 7 CD I setup the IP number of my LAN machine and the number of the “gateway” machine, but I can’t get past the screen for “WORKGROUP.” My LAN workgroup name is NOT Workgroup and I can’t find out how to make it aware of the name. I have put in the IP number of the machine that stores my images but still can’t get to see the files from which to do a restore.

If anyone else has any luck, I’d appreciate tutoring…..

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Hi Cowboy:
Where did you go to find this stuff? Thanks,

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Dang it, Cowboy, I didn’t mean to make a researcher out of you – so THANK YOU for all that digging. When I wrote that post, had a bite to eat and sat down to watch the TV news, I went out like the lights!

Jeez, I hope one of those first two works. If it’s that LAST one and I have to change the name of my LAN to “Workgroup” just to get PQRE to work, I won’t be happy ’bout that. I often wonder why so many places refer to the term “server” in a peer-to-peer network? I don’t use DHCP for various reasons, but even if I did, there’s no machine on my LAN that’s a server! At least not in the manner that I think of a server. By the way, the “Training” CD that came in the package is real SCHMALTZ and I didn’t have the patience last night to wade very far into it. Gotta give PQ credit for trying, but maybe they should’ve saved the money on this one…..

Hey – thanks again for the diggin’ Cowboy!

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I believe a little followup is in order and a request to other DI 7 users if I may be so bold. I’ve had an email exchange going with PowerQuest support and they suggested essentially the same things Cowboy found for me, which don’t do any good. So, after having made all those SUCCESSFUL and automatic backup images, I just really need to know whether this  PQRE (booting from the CD) is gonna work or not. I just absolutely can’t get the thing to let me see a share on my network, no matter what I do. Yesterday, in frustration, I renamed all the machines on my LAN to the workgroup called “WORKGROUP,” and the PQRE still will NOT let me browse the network. Using the machine’s IP address, with or without valid username doesn’t work. I would like to ask a favor of anyone who HAS a LAN, whether you use it to store images or not, to boot from the PQRE CD and just for the heck of it, see if you can “see” a machine on your local network, preferably NOT a domain, but a workgroup. If their boot CD doesn’t work, they need to be told by as many people as possible. Thanks gang, if you can experiment with (for) me, I’ll appreciate it.

P.S. A reminder that I DON’T use DHCP and have the machines on my LAN manually assigned their IP address, in case that makes a difference.

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The email exchange I’ve been having with PowerQuest Tech Support over the past few days has resulted in them “throwing in the towel,” as indicated in THIS message of today: [indent]

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Al, I am not certain what is different about your network, but we cannot seem to reproduce the problem and do not have any great ideas.
I would suggest setting up a new share just because that is not something we have changed but it looks like the program may just not work for you.
You can call our customer service department at 1-800-379-2566 for refund information if desired.

Thanks,

Doug B.

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[/indent] Since I haven’t had any responses to my favor request, must I assume that none of you running DI 7 has a network?

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Big Al,

Sorry I don’t have an answer regarding your dilema (Cowboy took care of that), but since you (and others) have helped me on DI 2002 issues I wanted to let you know that DI 7 works just fine for me. Took me 14 minutes to back up 12 gb of data with no compression. Checked the restore and it worked fine also. Thanks for all your help!

LMD

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You’re more than welcome! Unfortunately, the write-ups that Cowboy found don’t seem to help. It appears that in order to use the PQRE by booting from the CD, if your images are stored on a network location, the workgroup MUST carry a name of “Workgroup” or the software won’t see the share. I tried the tips that Cowboy found and as soon as you get to the point of hitting “Browse” to look for the share, the only thing it presents you with is a window looking for “Workgroup.” When it can’t find it, it just stops dead in its tracks. I’ve written a request to PQ Tech Support, but you know how that goes! Even if you put in the IP address (in my case 192.168.x.x) and the share name, it comes back empty. I don’t know what would happen if you WERE using DHCP, which I can’t do for various reasons. Funny thing is, the PQRE has a ping utility built in and if I ping the IP addresssharename it responds quite well. Go figure…..

Well, it’s certainly not the end of the world as we know it. As y’all probably realize, the only time you would have to use the PQRE would be if you need to restore the BOOT drive. In my case, I have all four drives in my backup machine in pull-out trays, so if push came to shove, I could take out the drive and do the restore completely from this local machine. It’s an annoyance that PQ didn’t make provisions for the user to ENTER his workgroup name, on a non-domain system, instead they “assume” that your workgroup name Is “WORKGROUP.”

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For what it’s worth, Fred Langa’s criticism of Drive Image 7 can be found here. I’m posting this for information only. I can’t agree or disagree, having not tried DI7.
Regards,

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Good link, Phil and I’m glad you posted it. I was just gonna do the same thing, but it seems you never sleep so you beat me to it! Loungers: read Fred’s “review,” but…. I feel compelled to take a little issue with Fred Langa on this one. I have successfully used DI 7 four times now to make images of five partitions to a NETWORK destination drive, AUTOMATICALLY, and from WITHIN Windows XP Pro – none of which the previous versions could accomplish! I have checked the relative speed and sizes of the resulting processes and they are at least equal or better than previous versions. I have spot-checked the resulting images to make sure I could retrieve INDIVIDUAL files, if necessary, and that process still works as advertised! As indicated in this thread, I (and maybe others) am not completely happy with PQRE, their tech support and that’s not ANY different than any other software on today’s market – software publishers are not perfect and they probably will never be so.

One of the first things Fred “complains” about is what he calls “bloat.” S’funny but I would swear that I’ve seen him in the past make light of “disk space” issues, given the relatively low cost of today’s large hard drives, but I’m not gonna go searching to prove that. I would just like to say that on MY installation, the Drive Image directory tree contains about 69 meg of files and that’s not so bad given the pretty good size of my drives. Besides that, to PowerQuests fault, there is included in that 69 meg about 24 meg of German, French and Japanese “stuff” in three directories that could probably be deleted, but I haven’t tried that yet.

Sorry for the length of the post, but it’s kinda like all the slamming of MS that goes on – I felt that a word of fairness to PowerQuest was in order here. Maintain your “buyer beware” stance also in checking out Fred’s newly recommended replacement products. Fred’s a human being and has his own opinions, and you know what “they” say about opinions…..

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(Edited by bigaldoc on 09-Jul-03 06:28. )

Nada, not a thing, zippo! To my knowledge, I have a standard peer-to-peer Windows network. I have three machines, if you exclude two laptops that only plug in occasionally. I have one machine on XP Pro, one Win98SE and one WinME, just so I have all three OSs around to work with. The machines are networked with a Linksys 4-port DSL router and as far as I know, the only thing “different” compared to most users is that I DO NOT use DHCP. When I was working, and even now with my son, I use remote control software (RADMIN) and need to fix the IP number of each machine so I can tell the router where to send incoming requests. I guess I could change temporarily but so far changing to their silly “workgroup” name didn’t help, so I’m reluctant to go through that headache. I’m sure PQ isn’t lying and that THEY have the PQRE working on a LAN, so that’s why I really need to find another user who’s gotten it to work so I can find out what IS different about my setup. Oh well, I may get forced to try Fred Langa’s $35 alternative products…..

Edited to add: I forgot to mention that I’m not sure what the PQ guy means by the following statement, so I am going to try creating a NEW share on my backup machine. My reason is that the share names of the two drives I alternate backups to are: BACKUP_ONE and BACKUP_TWO and now I’m wondering if I’m being bitten by the ol’ 8.3 problem! [indent]

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…I would suggest setting up a new share…

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Al,
Did you get “Drive Image v7 product” or the ” V2i Protector Desktop Edition v2 product “? Per the info below you will need the later to run on a NON 2K XP system.

The following is a quote from a email I received from a PQ rep.

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First, these two products only run on Win2000 and WinXP operating systems. They do not run on older Win95/98/Me/NT4 operating systems, but can easily backup these older systems if you run multiple operating systems on your computer and have Win2000 or WinXP installed. As I have said in my presentations for the past couple of years, time is running out on these older operating systems and everyone should be considering a move to Win2000 or WinXP.
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How are these two products different? As I said earlier, these two products are almost identical. They share 95% of the same code if not more. There are only a couple of differences between the two products. Let’s first consider how the Drive Image v7 product is different from the V2i Protector Desktop Edition v2 product. All of the function contained in the Drive Image product is included in the V2i Protector product. The only difference is the packaging of Drive Image v7. Included with Drive Image v7 is another CD containing the earlier Drive Image 2002 product that was introduced last year. This earlier product will run on Win95/98/Me/NT4 operating systems, so if you are currently using one of these older operating systems with a plan to move to Win2000 or WinXP in the future, then you can start to backup your system using Drive Image 2002 until you make the change in operating systems. Just be aware that the older Drive Image 2002 does not contain the new functions found
in Drive Image v7 and that the Drive Image 2002 CD is not included with the V2i Protector Desktop Edition v2 product.

DaveA I am so far behind, I think I am First
Genealogy....confusing the dead and annoying the living

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Dave, I have Drive Image 7, which happens to have at its core the V2i Protector. [indent]

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…The only difference is the packaging of Drive Image v7. Included with Drive Image v7 is another CD containing the earlier Drive Image 2002 product that was introduced last year…

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[/indent] Even though most folks buying Drive Image 7 (like me!) already own Version 6 (2002), they “throw in” the older version CD. Waste of money in my opinion. Anyway, I have the right product – it just doesn’t perform as advertised using their PQRE in the restoration process….. I’m waiting for a Lounger with DI 7 AND a LAN to help me out.

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