Do I Have a virus

Topic

Have a new laptop “Framework”. I mention this because is comes with zero bloatware. When using after a minute or so the screen goes blank or to the login screen. This is the same issue I had on the old Dell so it obviously carried over. Did not think it was a virus just part of the list of issues. Ran Malwarebytes no issues found. Turned it off and ran Windows Defender both quick and deep scan with no issues found. Any suggestions will be appreciated.

Replies

Did you run any programs to remove bloatware?  Some of these may inadvertently remove needed software.

Susan Bradley Patch Lady/Prudent patcher

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WSbsten

WSbsten wrote:

the screen goes blank or to the login screen

Check Nir Sofer WinCrashReport

WSbsten wrote:

Have a new laptop “Framework”.

What exactly do you mean with the term “Framework”? Some clarification of this can help folks better help you.

New hardware and new OS, older OS upgraded to newer OS, older OS transferred to new hardware and then upgraded to new OS?

EDIT to add: Explained right below, I believe, with @DrBonzo ‘s link.

Might be this:

https://frame.work

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Bob99

I’m going to 100% agree with you on that one! Had never heard of them, and after taking a look at their site, I think that it’s a GREAT idea, great concept! Thanks for opening my eyes!

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DrBonzo

Check your power settings and see if you’re set to blank/lock the screen after a minute. If you’re running on battery, this might be the setting. You can change that. Also check your screen saver settings…you could have a blank lock screen set up.

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WSbsten

WSbsten wrote:

When using after a minute or so the screen goes blank or to the login screen.

When you say “using” do you mean it happens during (right in the middle) of keyboard of pointer activity?

Otherwise it’s likely the simple solutions johnf points out.

Desktop mobo Asus TUF X299 Mark 1, CPU: Intel Core i7-7820X Skylake-X 8-Core 3.6 GHz, RAM: 32GB, GPU: Nvidia GTX 1050 Ti 4GB. Display: Four 27" 1080p screens 2 over 2 quad.

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WSbsten

Find the Power Settings at:
Settings App\Power & Battery\Screen & sleep
OR
Control Panel\Power Options\Choose what the Power button does
OR
In the Taskbar Search Box type powercfg.exe and hit Enter

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WSbsten

In the advanced power settings it was set for 1 minute.

For those who are unfamiliar with Framework laptops check them out at fram.work

Designed to be very user friendly for repairs. They provide the only tool you need to take it apart. Check them out, you may be pleasently surprised.