Disappearing icons after Customize

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I’m plenty familiar with customizing Word’s toolbars, but Outlook must be different. Every time I add a button (e.g. Advanced Find) to the toolbar, it works fine until I exit Outlook and restart it; then the change is gone.

Am I doing something wrong?

Dave

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Me too! Did you ever figure out what was going on?

I just did a complete wipe-and-reload of Windows 98-SE and Office 2k with all patches. This is a fresh as it gets. And I have the problem, too…

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outlook’s customizations are stored in the outcmd.dat file and it is getting replaced.

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> outlook’s customizations are stored in the outcmd.dat
> file and it is getting replaced.

I’m not sure I understand… are you saying that when I add an icon it gets stored in that file, and somehow the modified version is getting replaced when I restart Outlook?

Hm, the only one I have is dated 11/30/00. It’s in C:WINDOWSApplication DataMicrosoftOutlook. Does it matter that my .PST file is in d:outlook?

The shortcuts that I place on the Outlook Bar do not disappear when I restart – are they too stored in that file? (I guess not, based on its date!)

Thanks,
Dave

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the outlook bar is stored in *.fav.

try renaming outcmd and let outlook create a new one. oh, and check the current one to see if it’s marked read only. if it’s read only, that would acount for the reason the changes aren’t saving.

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Thanks, MJ! Ditching outcmd solved it. (What else was stored in there, which I’ll now discover slowly is no longer working?)

btw, the link I received for this thread in email doesn’t work – http://www.wopr.com/cgi-bin/w3t/.pl?Cat=&B…ut&Number=41737 … I get a 404 error, even after refreshing it. Not sure if I should report such glitches to ya.

deB

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outcmd.dat only holds toolbar customizations.

weird about the link, i’ll ask the boss lady about it [dmile]

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