Someone asked this last year, but the answer doesn’t satisfy me. At work in Outlook 97, people were either in my address book or my contacts (or both), but I had to specify which source of names was checked first. I had an empty address book, except for distribution lists, and always used contacts. At home in Outlook 2000, I can’t find anyplace to select the order, and whenever I add a contact, that information goes into the address book as well. So is there any difference?
I have another reason, besides just wanting to understand these two things. I enter “michael” into the To line of a note, and Outlook fills in what appears to be my friend’s full name, underlined by a dashed line, but those notes don’t get sent. When I investigate and right click on the name, I get the error message:
“The name or distribution list has been deleted and is no longer a valid Address Book entry”.
Well, if it doesn’t exist, where did it get the last name?
In fact, I did delete his old address when I added the new one via Add Contact and let it merge the record with his old address, and then I deleted the old address. When I look in contacts or my address book, all I see for michael is the correct new address. Where is the place where it’s storing the information that it’s saying doesn’t exist? Is it really reading the deleted record and telling me I said I don’t want to use that any more? How do I tell it to use the new record, and how do I get rid of that deleted entry it insists on using and then refusing to use? What IS going on here?
