• Devices with apps using sprotect.sys driver might stop responding

    Home » Forums » AskWoody support » Windows » Windows 11 » Windows 11 version 24H2 » Devices with apps using sprotect.sys driver might stop responding

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    #2760837

    https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24H2#3509msgdesc

    Microsoft is working with SenseShield Technology Co on a compatibility issue between Windows 11, version 24H2 and the sprotect.sys driver. This issue causes affected devices to become unresponsive and display a blue or black screen error. The sprotect.sys driver provides encryption protection and is used by specialized security software and enterprise solutions. This driver can be automatically introduced into a system as part of the installation process of many different applications. The issue impacts devices with any version of the sprotect.sys driver (1.0.2.372 and 1.0.3.48903).

    To safeguard your update experience, we have applied a compatibility hold on devices running the incompatible sprotect.sys driver

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    • #2760887

      The sprotect.sys driver provides encryption protection and is used by specialized security software and enterprise solutions.

      Unlikely, on consumer units. But, if you’re paranoid you can check in Services. Just enter services in the search bar and click on services. You could also search the C: drive for the sprotect.sys file.

      May the Forces of good computing be with you!

      RG

      PowerShell & VBA Rule!
      Computer Specs

      1 user thanked author for this post.
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