• Dead hard Drive… Data Recovery Help

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    #465573

    first post, only discovered the “lounge” in my windows newsletter just a few minutes ago

    Heres My problem

    Seagate Barracuda 7200.11 500 gig drive use as a 2nd drive in my PC suddenly becomes invisible in bios and my computer. The drive spins up, but is not recognized. this drive is partitioned into 2 sections. some home movies on one and many, many photos on the 2nd. I placed this drive in another pc, unplugged the main drive from it and was going to install windows again on the partition with the home movies, i have back up of those movies. X wife has back up discs of the pics. I booted 2nd pc and instantly got the blue screen of death “windows has detected a hardware problem and shut down”

    I have an identical drive in the 2nd computer, purchased at the same time, same firm ware etc. Doing some research I read the you could take the logic board from working drive with the same capacity, model # and firmware, place it on the bad drive and be able to recover your data.

    Anyone have any experience with this?

    Any input greatly appreciated. The X says she cant find the discs with the pictures

    Really want my pics back

    Thanx in advance

    Tony

    Viewing 18 reply threads
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    Replies
    • #1196903

      If you have access to a external usb enclosure you can plug the bad drive, try that first. Try persistently a few times you may get lucky. If it connects then get the files out as quickly as you can. The thing that you are pondering about is quite risky if you don’t have the right tools and experience and may end up loosing two drives. Goodluck.

    • #1196938

      I would not attempt to boot from that drive at all, only connect it via a second cable or a USB enclosure, then attempt to copy the data off. This prevents data corruption.
      If the drive really has died you can probably have the data recovered by a professional recovery service – not cheap.

      p.s. I have 3 Seagate 500GB drives and all were piles of ordure until I updated the firmware. Now they are perfect and my data no longer corrupts all the time.

      cheers, Paul

    • #1196987

      Seagate Barracuda 7200.11 500 gig drive use as a 2nd drive in my PC suddenly becomes invisible in bios and my computer.
      Tony

      Here’s an article that addresses issues with the Seagate Barracuda 7200.11

      Click here

    • #1197035
    • #1197043

      Thanx for the replies,

      Purchased an external enclosure this morning and no joy, does not recognize the drive when powered on, remove the drive, power then enclosure on and my computer shows I have a removable disc. when installed in the external enclosure the disc spins up but still is not recognized.

      The Firmware on this drive is SD15, will delve further and contact Seagate.

      Wondering if the SpotMau disc would recognize the drive even when the bios doesnt, really dont see how it could, but if anyone knows please let me know.

    • #1197146

      The firmware I am using successfully is SD1A, so I would update immediately.

      Nice to see that Seagate are offering free data recovery for affected drives. Makes a change for a company to admit a problem and then offer free what is normally an expensive process.

      cheers, Paul

      [Edit] The Seagate site needs to be viewed in Internet Explorer.

      • #1197203

        [Edit] The Seagate site needs to be viewed in Internet Explorer.

        Not sure what browser you are using but I can view the site in both IE and Firefox.

    • #1197231

      Seagate is offering data recovery After talking with several other people on various forums, I am at a loss as to what to do with this bricked drive. My Drive is not dead, It is stuck in ‘busy’ mode. All the data is there, I just cant get to it. The bios will not recognize it. External enclosure will not recognize it. I cannot update it to the newer firmware

      I have used Seagate drives for over 10 years and in my stupidity never checked and realized there was a problem with the firmware. This will be my last Seagate drive.

      Talked with several people who have had the same problem, There is a solution floating around on the net.

      http://www.msfn.org/board/solution-seagate-7200-11-hdds-t128807.html

      Seems rather Risky, Anyone else who frequents here know of anyway to free a drive from stuck in busy state?

      Seagate has been e-mailed and i am waiting on there reply.

      Tony

    • #1197251

      Bob, FF doesn’t show the whole page, IE does. It’s the bit at the bottom that FF doesn’t show that you need.

      Tony, the Seagate site lists the hard disk types that are affected. Download SeaTools and check your disk. If it’s affected the fix is firmware SD1A.

      cheers, Paul

      • #1197266

        Bob, FF doesn’t show the whole page, IE does. It’s the bit at the bottom that FF doesn’t show that you need.

        The views in both IE and FF are the same. here’s the FF version:

    • #1197279

      OK, I see the issue now. The site remembers your recent pages and I happened to use IE when I downloaded the firmware.
      Seagate ST3500320AS firmware.
      Maxtor STM3500320AS firmware.

      cheers, Paul

    • #1197317

      Tony, the Seagate site lists the hard disk types that are affected. Download SeaTools and check your disk. If it’s affected the fix is firmware SD1A.

      I cant apply the update till bios recognizes the drive.. thats my quandry

    • #1197359

      I just did a quick Google and came up with this Tn Repair shop[/url] that claims to be able to get your data back for a flat fee.

      Might be worth an email to see if the rates are reasonable.

    • #1198156

      Tony, have you tried the DOS version of SeaTools? It boots on it’s own CD and will scan for drives on it’s own.

      cheers, Paul

    • #1198785

      Tony, have you tried the DOS version of SeaTools? It boots on it’s own CD and will scan for drives on it’s own.

      cheers, Paul

    • #1199505

      Tony, have you tried the DOS version of SeaTools? It boots on it’s own CD and will scan for drives on it’s own.

      cheers, Paul

    • #1200400

      Tony, have you tried the DOS version of SeaTools? It boots on it’s own CD and will scan for drives on it’s own.

      cheers, Paul

    • #1201314

      Tony, have you tried the DOS version of SeaTools? It boots on it’s own CD and will scan for drives on it’s own.

      cheers, Paul

    • #1202127

      Tony, have you tried the DOS version of SeaTools? It boots on it’s own CD and will scan for drives on it’s own.

      cheers, Paul

    • #1202839

      Tony, have you tried the DOS version of SeaTools? It boots on it’s own CD and will scan for drives on it’s own.

      cheers, Paul

    • #1203805

      Tony, have you tried the DOS version of SeaTools? It boots on it’s own CD and will scan for drives on it’s own.

      cheers, Paul

    Viewing 18 reply threads
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