Computer Management system information died

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When logged in as Administrator and running Computer Management under Administration Tools, any of the system information folders when selected displays the following message in the view pane: “Cannot access the Windows Management Instrumentation software. Windows Management files may be moved or missing. Contact your System Adminstrator…” Well, I am the system administrator. I know of nothing that would have moved system files so I can only assume something has become corrupted. The other parts of Computer Management work ok. I have a second (older) machine running Win2k that works fine and is very similar in all respects to the one that doesn’t. They are networked together. If I knew what system files were used by System Information, perhaps I could just copy them from the working machine (unless it is a registry problem). Ideas?

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Have you tried installing / re-installing SP2?

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Check your %SystemRoot%system32compmgmt.msc file.

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Compmgmt.msc runs fine. It’s the system information subfolders contained within that do not work. Still not sure what exactly the “Instrumentation software” is that the message refers to.

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The same information for System information is found by running

MSINFO32.EXE

Or by Clicking on Start-> Programs, point to Accessories, point to System Tools, and then click System Information

Does the System Info show up this way – outside of Computer Management?

This system information is gathered using WMI controls (Windows Management Interface). You can check if your WMI controls are working properly by going to:

Computer Management -> Services and Applications -> Right click on WMI Control and choose properties.

Mine shows successfully connected to local computer with WMI version 1085.0005, and WMI location C:WINNTSystem32WBEM

I’m not a WMI expert, but it is a place to start your MS knowledge base searches

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Running it as MSINFO32.EXE gives the same result.
When checking the WMI service, mine says, “Failed to connect to because “Interface: Class not registered” When listing services, this service is not running. Starting it manually doesn’t help, and when checking dependencies I get the same “Interface: Class not registered” error message.
That appears to be a registry flaw. Any ideas how to register the WMI service?

As an additional piece of info, when viewing the event log, I see the following:
“WMI ADAP was unable to process the performance libraries: 0x80041001”, Event ID 60, Source WinMgmt

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Both machines are currently running SP2 with all the available post-SP2 security fixes. I suppose I could reinstall SP2, but I expect that will turn the clock back on all the post-SP2 fixes. Either that or I can wait for SP3 in the hope that will (accidentally) remedy the problem.

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You’re in luck – sorta – if you want to try re-installing SP2. Microsoft has just released a post-SP2 security rollup that applies scads of fixes for Win2k in one fell swoop. I just hope this doesn’t mean there will be no service pack 3!!

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I kept hearing Service Pack 3 would be out in Feb 2002, but now Microsoft comes up with this Post SP2 security rollup in late January.

Has anyone heard if SP3 is still coming out this month or if it is delayed?

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Good question. I would think that it’s in development, but the recent rollup release has me wondering what is really going to happen – NT got the same treatment. Security rollup, no service pack 7. Sorry users. Granted, Win2000 is a much newer platform; I would suspect that tis is due to the increased focus on security at the Mothership. I’ve noted several release dates slipping recently, even the beloved powertoys.

I think the safe bet says that the service pack isn’t coming out soon. But since most beta testers are likely bound by NDAs, we may never know!

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A couple of interesting links:

Windows 2000 SP3 Rumors
and
Which fixes are included in Windows 2000 Service Pack 3?

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