Compatibility setting not recognised by IE11

Topic

New Reply

I’m running Windows 8.1 (latest version). Using IE11, I cannot log in to a site that requires it to be included in the Compatibility View Settings, despite other PCs having no problems doing so. The browser has no add-ons and no additional options set (i.e. straight out of the box). I have uninstalled and reinstalled it, cleared the cache, and removed temporary internet files and it’s made no difference.

Using F12, I’ve tried every permutation of browser emulation and documentation mode without success. The debugger shows no issues.

I have also implemented Enterprise Mode to emulate IE8, and still no joy, which makes me wonder if it’s really a problem with the Compatibility View mode itself.

I’m stumped. Anyone able to offer any clues as to the cause of the problem?

Thanks in advance.

Reply | Quote

Replies

Is this a public site?

--Joe

Reply | Quote

Those other PCs that are working, are they also using IE 11 and Windows 8.1?

What is the internet security zone setting for a PC that works on this site versus the PC that does not work?

Is there an external firewall present, for the PC that does not work on the site? Is this firewall absent for the PCs that do work?

Reply | Quote

Can you look in Event Viewer to see if you have any DCOM Server errors as it could be a Permissions issue.

Reply | Quote

Finally sorted it out. I recently installed Malwarebyte’s Anti-Exploit Premium to prevent ransomware and other browser malware from infecting my system. It’s worked without incident until this event and I’d forgotten all about it. I’ve just stopped the process and now I can log in.

Reply | Quote

The site in question uses VBScript, which is deprecated by Microsoft as it’s insecure. I found a setting in MBAE that allowed me to circumvent the restriction temporarily.

Reply | Quote