Problem: Primary user on XP PC running Word 2007 no longer sees all the clipart she once saw. She sees dglxasset.aspx instead. Logged onto the same PC (but as a network admin), I can see the clipart correctly.
Attempts at a solution:
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[*]Cleared temporary internet files. Nothing changed.
[*]Repaired Word. Nothing changed.
[*]Renamed mstore10.mgc on user’s profile. Nothing changed.
[*]Uninstalled and reinstalled Word. Nothing changed.
[*]Installed all options. Nothing changed.
[*]Ensured that neither of us had anything in file locations, clip art inside Word (Word options). A few more clip art images appeared for the user but not anywhere near what I get on the same PC.
I rebooted the computer and restarted Word after these attempts.
More: Others are also using XP and Word 2007 with no problems.
Someone thought this could be an issue of permissions. We are in a networked environment using Active Directory. Others with the same configuration can see all the clipart but this one user has problems on her PC.
:confused:
