CCleaner won’t open since recent Windows Update

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[blueboy714]

I updated Windows 10 earlier this week based on Issue 17.21.1 – 2020-06-01 – Alert MS-DEFCON 4 from AskWoody.  I just tried to run my CCleaner today and it won’t open.  I rebooted and it still won’t open.  I uninstalled and reinstalled and CCleaner won’t install.

Did MS – in their infinite wisdom – change a setting again like they in so many recent Win10 updates – that is keeping CCleaner from opening??   It worked perfectly fine last weekend when I ran it – before the most recent Windows update.

All of my other virus, cleaning software works fine – Norton, Malwarebytes, SuperAntiVirus, etc.

Thanks

Custom Build - Intel i5 9400 5 Core CPU & ASUS TUF Z390 Plus Motherboard
Edition Windows 10 Home
Version 22H2

Dell Laptop - Inspiron 15 11th Generation Intel(R) Core(TM) i5-1135G7 Processor
Edition Windows 11 Home
Version 23H2

• This topic was modified 4 years, 10 months ago by blueboy714.

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CCleaner works fine on my v1909 and v2004. Perhaps you need to make an exception for it in your AV or Defender?

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+1 to what PKCano said. All my computers with May updates on 1909 w/CCleaner work fine, don’t have 2004.

Don't take yourself so seriously, no one else does 🙂
All W10 Pro at 22H2,(2 Desktops, 1 Laptop).

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I’m running the latest version of CCleaner Free (5.67.7763) in Windows 10 2004 and it runs fine. Worked OK with Windows 10 1909 before I did a clean install of 2004 about a week ago.

The only thing I’ve noticed is that the last 2 or 3 releases of CCleaner take about 10 seconds to start after clicking the CCleaner icon if you use a firewall to block CCleaner from accessing the Internet. May take longer with older/slower computers. Not sure about that though.

I’ve been using OneClickFirewall to stop CCleaner from accessing the Internet for a few years now, I think I started doing it about the time they were taken over by Avast. 🙂

I also download the latest version then disconnect from the Internet before installing it these days then delete the 2 scheduled tasks it always creates and delete the CCleaner Update from Program Files. Then I recheck to see OneClickFirewall is still blocking CCleaner.

I don’t care if  CCleaner wants to access the Internet on every startup, I’m not letting it. I can live with a 10 second delay waiting for it to open.

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Thanks for the info.  I have Win 10 1909 and Norton 360 and a PC I bought about 6 months ago.  I was able to run CCleaner the day before I did the Issue 17.21.1 – 2020-06-01 – Alert MS-DEFCON 4 update, so I suspect they changed one of the MS settings.

I thought Norton 360 disabled Defender, so I haven’t paid much attention to it.  I guess I will have to figure out what settings to change (and then install as Carl D suggested).

I will try this tomorrow.

Custom Build - Intel i5 9400 5 Core CPU & ASUS TUF Z390 Plus Motherboard
Edition Windows 10 Home
Version 22H2

Dell Laptop - Inspiron 15 11th Generation Intel(R) Core(TM) i5-1135G7 Processor
Edition Windows 11 Home
Version 23H2

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ccPortable runs on my 1909 Pro with May 2020 updates.

Replace CCleaner with ccPortable.

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[blueboy714]

Alex5723 wrote:

ccPortable runs on my 1909 Pro with May 2020 updates.

Replace CCleaner with ccPortable.

Alex5723 –

Thanks for the suggestion – I tried ccPortable with no luck. CCleaner suggested similar (ccSlim and a few other suggestions) with no luck. It tries to install CCleaner but closes at about the 92% point. ccPortable installed but wouldn’t run – it seems to have issues with the new Health Check, which must be a new feature Avast tried to add in the infinite wisdom about Virus Scans (who knows what they included) along with the other “wonderful” features they added.

I have Windows 10 Home Version 1909 and run Norton 360 as my virus/firewall protection. Windows Defender isn’t used other than the occasional virus scan

I installed 3 updates when I received AskWoody’s MS-DEFCON 4 alert on 6/2/2020 (CCleaner v5.67 ran fine on 5/31/2020):

1 – KB4497165: Intel microcode updates
2 – May 12, 2020-KB4552931 Cumulative Update for .NET Framework 3.5 and 4.8 for Windows 10 Version 1903 and Windows Server 1903 RTM and Windows 10, version 1909 and Windows Server, version 1909
3 – May 12, 2020—KB4556799 (OS Builds 18362.836 and 18363.836)

I was running CCleaner v5.67 without a problem until the 6/2/2020 Windows Update.  I even tried to install v5.66 without any success.

I tried turning off Norton 360 – which says CCleaner is an approved software.  I excluded CCleaner from both Norton and Defender – with no success.

What are the best alternatives (free) out there to CCleaner?

Custom Build - Intel i5 9400 5 Core CPU & ASUS TUF Z390 Plus Motherboard
Edition Windows 10 Home
Version 22H2

Dell Laptop - Inspiron 15 11th Generation Intel(R) Core(TM) i5-1135G7 Processor
Edition Windows 11 Home
Version 23H2

• This reply was modified 4 years, 10 months ago by blueboy714.
• This reply was modified 4 years, 10 months ago by blueboy714.

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Consider BleachBit:
https://www.bleachbit.org/

On permanent hiatus {with backup and coffee}
offline▸ Win10Pro 2004.19041.572 x64 i3-3220 RAM8GB HDD Firefox83.0b3 WindowsDefender
offline▸ Acer TravelMate P215-52 RAM8GB Win11Pro 22H2.22621.1265 x64 i5-10210U SSD Firefox106.0 MicrosoftDefender
online▸ Win11Pro 22H2.22621.1992 x64 i5-9400 RAM16GB HDD Firefox116.0b3 MicrosoftDefender

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Microfix

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..and to release further cleansing data, why not use the winapp2 ini file on GitHub, it works rather well on Windows but, WARNING the tick boxes need careful attention by the end-user prior to running for the first time, after that it’s a breeze. I have my bleachbit configured so that I clean and once done, the program exits, simple, quick and efficient.
https://github.com/bleachbit/winapp2.ini

Windows - commercial by definition and now function...

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or Wise Disk Cleaner
https://www.wisecleaner.com/wise-disk-cleaner.html

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Microfix

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If you opt for Wise Diskcleaner (freeware edition), be sure to stick a firewall rule on the executable 😉 and take care in checking the options and tickboxes. This is another good option instead of ccleaner.

Windows - commercial by definition and now function...

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Blueboy, consider trying an earlier version of CCleaner. I’ve been using v 5.58.7209 (not portable) because of what I’ve read on Ghacks, and elsewhere. It works well with Win 10 1909.

I have found that earlier versions don’t seem to work well with Win 10. This older version likely doesn’t have all the bells and whistles of the latest versions, but it works well for me. It also has privacy opt-out as well as Easy Clean. You might also consider using CC Enhancer to get all the latest definitions for CCleaner. https://singularlabs.com/software/ccenhancer/

I have blocked all updating using PatchMyPC. I use Malwarebytes Windows Firewall Control to block any outgoing access. You can download the older versions of CCleaner from File Hippo at https://filehippo.com/download_ccleaner/

CAS

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Cannot seem to get version 4.19.4867  to download from filehippo.  Has anyone tried filepuma.com?  There is an older version there.  I downloaded but want to know how I can check if it is safe.  Also – how to check if filepuma.com is ok?

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I used Filehippo years ago as my download go-to. But most of the time now I go to the original vendor’s website.

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Thanks – but how do I download an older version of a program that I do not think is available on the CCleaner website – unless I missed it?  Saw it on filepuma.com and downloaded but wondering if that version is ok.  Or – how do I know if the website is safe.  or – to put it another way – where is a good place to go to get older versions of programs and how to check if those websites are ok?  According to filepuma, it is managed by Glarysoft.  How do I verify that is the case?

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Why not try using the “Internet Archive Wayback Machine” here to see if they have the old version you’re looking for.

I tend to put a little bit more trust in the Wayback Machine captured pages rather than other 3rd party hosting sites.

For previously captured CCleaner “builds” website pages, look here.

No guarantee, they’ve captured the exact version you’re looking for but then again, they may have it.

Good luck 🙂

Win7 - PRO & Ultimate, x64 & x86
Win8.1 - PRO, x64 & x86
Groups A, B & ABS

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[blueboy714]

Thanks CAS – I tried to install v5.44 (the last version that AVAST didn’t touch) and Windows won’t let it install on my PC .. too many more recent versions.

Custom Build - Intel i5 9400 5 Core CPU & ASUS TUF Z390 Plus Motherboard
Edition Windows 10 Home
Version 22H2

Dell Laptop - Inspiron 15 11th Generation Intel(R) Core(TM) i5-1135G7 Processor
Edition Windows 11 Home
Version 23H2

• This reply was modified 4 years, 10 months ago by blueboy714.

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[EP]

Win10 versions v1803 or older (v1709/v1703) with August 2018 or higher cumulative updates installed (as well as recent Win10 versions from v1809 & beyond) prevent or block usage of older CCleaner versions like v5.32 & v5.44, blueboy714

• This reply was modified 4 years, 10 months ago by EP.

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Here’s the latest –

CCleaner (Avast) is pointing the figure at Norton and that I should install up-to-date software – so I uninstall/reinstalled and still had same issue.

I dealt with Norton (Broadcom) for 2 hours in chat trying to figure out issue with no luck.

I uninstalled the MS-DEFCON 4 Win10 updates I installed on 6/2/2020 – and still had no success (I reinstalled them since DEFCON was still at 4).

I’m more suspicious of CCleaner since they got bought out by Avast who are notorious for Windows Updates/AV issues.  They started pointing their fingerprint on CCleaner starting with 5.45, so it may be time to try BleachBit and figure out the winapp2 Github additions.

Thanks

Custom Build - Intel i5 9400 5 Core CPU & ASUS TUF Z390 Plus Motherboard
Edition Windows 10 Home
Version 22H2

Dell Laptop - Inspiron 15 11th Generation Intel(R) Core(TM) i5-1135G7 Processor
Edition Windows 11 Home
Version 23H2

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you can also try out Wise Disk Cleaner as mentioned in my earlier post

I gave up using CCleaner by the end of year 2019

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[blueboy714]

Microfix wrote:

winapp

Microfix – So what exactly do all of these additional options  from winapp2.ini do?  I understand most of them but what do the applications do – it doesn’t provide anything other than blanket “application” with no detail as to what it cleans.

Thanks

Custom Build - Intel i5 9400 5 Core CPU & ASUS TUF Z390 Plus Motherboard
Edition Windows 10 Home
Version 22H2

Dell Laptop - Inspiron 15 11th Generation Intel(R) Core(TM) i5-1135G7 Processor
Edition Windows 11 Home
Version 23H2

• This reply was modified 4 years, 10 months ago by blueboy714.
• This reply was modified 4 years, 10 months ago by blueboy714.

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Microfix

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Winnapp2 is an ini file which further extends ‘cleaning’ options via scripts to programs installed on your PC. Descriptions were never given due to keeping ini filesize and performance of the scripts down to a reasonable working/performance level. It’s been my trial/thoughts and error for each individual system we have, whether it be linux or versions of Windows. Each system is different and has different software so, it’s an individual preference. If you like to test, try it (saving the original winapp2.ini file somewhere) and preview in bleachbit to see what is triggered to remove.

CCleaner (at default) uses the same method (albeit a different ini setup/configuration) and using a small program called CCEnhancer, will also unlock more ‘cleaning’ options much the same as Bleachbit.

If your’re not familiar/ confident in using/editing the winapp2.ini file, you may wish consider using Wisecleaner which only needs initial setup and does just as much as CCleaner.

Windows - commercial by definition and now function...

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[blueboy714]

Thanks Microfix – exactly the type of answer I was hoping for.  I’m not familiar with winapp2.ini but that won’t stop me from playing with it.  I wasn’t aware that I could “preview” winapp2.ini without installing in BleachBit.  I will start with that.  I’m curious exactly what it will remove.

Custom Build - Intel i5 9400 5 Core CPU & ASUS TUF Z390 Plus Motherboard
Edition Windows 10 Home
Version 22H2

Dell Laptop - Inspiron 15 11th Generation Intel(R) Core(TM) i5-1135G7 Processor
Edition Windows 11 Home
Version 23H2

• This reply was modified 4 years, 10 months ago by blueboy714.

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