Can’t get email?

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Sometimes, the reason isn’t you, it’s them. Case in point a coworker is on a cruise right now and contacted me via text messaging to ask why he couldn
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Susan Bradley Patch Lady/Prudent patcher

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lmacri, TechTango

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Another tip: If you use services that still rely on SMS/Voice calls for 2FA, be sure that you have access to the relevant phone number when you’re traveling (e.g. via wifi calling) — otherwise when your service finds you logging in from the otherside of the world [from where you normally login], it will freak out and want 2FA.

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Hey Y’all,

We’ve traveled twice on Viking Ocean and once on Viking River cruises and have never had a problem with email, other than it being slow at times. On our last trip around the horn from Santiago, Chile to Buenos Aries, Argentina I discovered that Wi-Fi calling also works great. I had a blast calling relatives to wish them a Happy New Year. Just thought I’d let you know.

May the Forces of good computing be with you!

RG

PowerShell & VBA Rule!
Computer Specs

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One solution would have been to use a VPN.

This is also another example of why email is worth paying for. When something goes wrong having access to tech support can be invaluable.

And, yes, Wi-Fi calling is a virtual miracle when you are a few thousand miles from home 🙂

 

 

Get up to speed on router security at RouterSecurity.org and Defensive Computing at DefensiveComputingChecklist.com

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Still Anonymous, TechTango

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I fully agree on paid email, although there’s a difference between what you get for “free” from somebody like Gmail and what you get as a value-added service from a connectivity provider.

I remember fighting this kind of issue close to 20 years ago when I was doing my mail through my connectivity provider, and where they would not accept SMTP connections submitted from IP addresses that were not their own.  Web mail is the immediate work-around, but not something you want to do frequently.

The underlying problem with mail and connectivity providers is that they’re losing interest in operating mail servers and doing it well, especially with consumer-grade mail.  In their view, not worth the effort, especially when a lot of users are already eschewing their offerings in favor of something like Gmail.  Thus, I know that for years AT&T (and acquired units, such as BellSouth) has been out-sourcing consumer mail to Yahoo, and so does Verizon.  And Cox just moved its consumer mail to Yahoo, as well.

Besides bypassing all those challenges, another advantage of a paid account is that if there are problems (and I’ve heard that Cox didn’t do its transition to Yahoo well), there’s actually somebody at the other end of the line to answer your call if you need help.

And whether you’re paying or not, if you decide to change connectivity providers, you don’t have to change your email address.

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Most of my email is delivered via my website host using POP3 without issue.  I don’t care for IMAP.  I also have one MS Outlook.com account, but I haven’t had any issues with that one either.  As for traveling, I don’t do much, but when I travel it’s within Florida, ’cause even having lived here all my life, there’s still too much I haven’t seen, but want to, for me to go traipsing off to foreign lands; I did enough of that in the USAF.

When I do travel, I don’t bother checking email.  Whatever else I need tech wise is available through my Android phone.

Always create a fresh drive image before making system changes/Windows updates; you may need to start over!

We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.

We were all once "Average Users".

Computer Specs

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Toa Of Justice

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I have also found it useful to use a VPN when connecting to Comcast, etc. while traveling.

I connect to a VPN server that is within the Comcast service area.

In the past, I have been unable to gain access to Comcast streaming services from servers outside of the Comcast service area.  When I connect via a VPN server within the internet service provider’s service territory all is well.

I addition, our VPN’s app encrypts all data flowing from the originating devise to its servers.

This approach may work for email as well.

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Microsoft has just emailed to ward that outlook email will soon prevent connections via POP3 or IMAP.

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windbg

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Sounds like scam email to me. Dropping such a widely used standards would be catastrophic for Billions!

May the Forces of good computing be with you!

RG

PowerShell & VBA Rule!
Computer Specs

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It’s legit. We received them too. Promoting the upcoming requirement for Microsoft’s modern authentication methods.

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Deffo came from microsoft.

“Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.”

My mobile is using Bluemail to collect emails. I guess that’s what triggered the notofication.

YMMV

 

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windbg

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That has nothing to do with POP or IMAP. Modern security is connection via TLS with OAuth etc.

cheers, Paul

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I was just reporting what Microsoft said….

“<b class=”ocpLegacyBold”>Basic Authentication interim experience</b>

Until September 16th, users signing into Outlook.com through Basic Authentication may experience recurring password prompts in Outlook and other third-party email applications. This is a known issue. After September 16th, users attempting to connect their Microsoft accounts through Basic Authentication will fail to do so.

 

<b class=”ocpLegacyBold”>Recommended User Actions</b>

In preparation for the upcoming Basic Authentication deprecation, here are the ways users can update their accounts to use Modern Authentication.

 

<b class=”ocpLegacyBold”>If you use Outlook for Windows</b>:

Outlook supports Modern Authentication in all current Microsoft 365 subscription SKUs and Outlook 2021 LTSC (any SKU with build 11601.10000 or higher) when connecting directly as Outlook.com. If your Outlook is configured to connect to Outlook.com using POP or IMAP, Modern Authentication is not supported. This means that when Basic Authentication is fully deprecated, it will no longer connect.  For this scenario, you have a few options:

<b class=”ocpLegacyBold”>Option 1: Get a newer Outlook email app which supports Modern Authentication</b>

If your Outlook client does not support Modern Authentication, you will need to upgrade to the latest version and then setup using Outlook.com Sync. You can either purchase a new Outlook License, use the Outlook that is included in your Microsoft 365 subscription, or download Outlook for Windows for free.

<b class=”ocpLegacyBold”>Option 2: Switch to Outlook.com/Exchange Syncing</b>

Instead of using POP/IMAP and SMTP, create a new Outlook Desktop profile and then add your Outlook.com account using automatic account configuration, which will add the account with Modern Authentication. To do this, please use the following guidance:

1. Create a new Outlook Desktop profile. For more information, please go to Create an Outlook profile.
2. Add your Outlook.com account. For more information, please go to Add an email account to Outlook.

The following versions of Outlook Desktop do not support Modern Authentication for Outlook.com:  Outlook 2007, Outlook 2010, Outlook 2013, Outlook 2016 MSI, Outlook 2019 LTSC. Any release of Outlook Desktop with a version less than 11601.10000 does not support Modern Authentication for Outlook.com.”

 

Thought it might save some support calls.

again, YMMV.

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windbg

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Can someone please confirm or deny info I received from Microsoft re the “Modern Authentication” changes coming up?
Didn’t get the email that y’all did, but got the random/frequent pop-up asking for password.

Fast forward: I’m using Outlook 2021 Pro and have two ‘Comcast’ emails and two ‘Gmail’ emails. In an hour-long chat with Microsoft, the agent finally told me the issue only applies to “3rd-party” email clients (i.e. Thunderbird)

First, do they really mean that since I’m using a supported version of Outlook (2021), that my emails will continue to work after the Sept. deadline?

Second, being skeptical, I installed Thunderbird, and the “Authentication Method” allows the “OAuth2” setting.  My Outlook doesn’t show that as an option…

Just because I’m paranoid, doesn’t mean ‘they’ are ‘NOT’ out to get me!

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trevil wrote:

Can someone please confirm or deny info I received from Microsoft re the “Modern Authentication” changes coming up?
Didn’t get the email that y’all did, but got the random/frequent pop-up asking for password.

Fast forward: I’m using Outlook 2021 Pro and have two ‘Comcast’ emails and two ‘Gmail’ emails. In an hour-long chat with Microsoft, the agent finally told me the issue only applies to “3rd-party” email clients (i.e. Thunderbird)

First, do they really mean that since I’m using a supported version of Outlook (2021), that my emails will continue to work after the Sept. deadline?

Second, being skeptical, I installed Thunderbird, and the “Authentication Method” allows the “OAuth2” setting.  My Outlook doesn’t show that as an option…

Just because I’m paranoid, doesn’t mean ‘they’ are ‘NOT’ out to get me!

I was hoping to see an answer to this email too.

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trevil wrote:

Fast forward: I’m using Outlook 2021 Pro and have two ‘Comcast’ emails and two ‘Gmail’ emails. In an hour-long chat with Microsoft, the agent finally told me the issue only applies to “3rd-party” email clients (i.e. Thunderbird)

First, do they really mean that since I’m using a supported version of Outlook (2021), that my emails will continue to work after the Sept. deadline?

Yes, because the recent change only applied to Outlook.com accounts (inc. Hotmail/Live/MSN).

Chris-t wrote:

I was hoping to see an answer to this email too.

What’s the question?

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Chris-t

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b wrote:

trevil wrote:

Fast forward: I’m using Outlook 2021 Pro and have two ‘Comcast’ emails and two ‘Gmail’ emails. In an hour-long chat with Microsoft, the agent finally told me the issue only applies to “3rd-party” email clients (i.e. Thunderbird)

First, do they really mean that since I’m using a supported version of Outlook (2021), that my emails will continue to work after the Sept. deadline?

Yes, because the recent change only applied to Outlook.com accounts (inc. Hotmail/Live/MSN).

Chris-t wrote:

I was hoping to see an answer to this email too.

What’s the question?

You’ve just answered it. Thanks!

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b

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