• Blank pop up link pages (Windows XP Pro, Explorer 6)

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    #394566

    My problem is displaying ‘blank’ pages when thumbnail photos are enlarged (via a link) on most websites. My client has advised that this was working correctly, whilst on a Freeserve ISP but since she has ‘installed’ from CD, the “blueyonder ISP” the problem has arrived. I suspect some browser settings have changed but I am at a loss as to what the cause is.

    To give an example of the problem, I have attempted to access a website to which I am the author. The site being http://www.degema.co.uk. If you go to the Picture Gallery section and expand the thumbnails until you get the ‘pop up’ windows of larger images, it is these that appear totally blank with a white background. However, if I look at URL for the link to the .jpg image itself, the image displays (minus the correct frame sizing, background colour, Close and Print this page buttons). Am I therefore to assume that there maybe some ‘Java’ issues with my browser?

    The website was designed in Dreamweaver MX. The pop ups are accessed using the behaviours (open browser window – upon click). The buttons in question use the following java command “java script:window.close() and java script:window.print()” and are basic grey .gif images.

    I have attached a copy of the source code for the offending page (my example) hopefully to shed some light on the blank page problem. If anyone can assist I would be very grateful indeed.

    Regards

    Ray

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    • #724450

      Sample URL: http://www.degema.co.uk/html files/woodgrain_windows/woodgrain _window_gallery.htm[/url]

      Could it be a faulty pop-up blocker? I don’t see any problem with the page in my test.

    • #724451

      Sample URL: http://www.degema.co.uk/html files/woodgrain_windows/woodgrain _window_gallery.htm[/url]

      Could it be a faulty pop-up blocker? I don’t see any problem with the page in my test.

    • #724625

      I’m afraid its nothing quite that simple. We have no Pop up stopping software.

      • #724839

        We have this problem on a group of Windows 2000 Professional PCs that have something odd in the settings. It started just after we upgraded to IE 6.0. The fix we’ve used is:

        Click Start, and then click Run. Type regsvr32 urlmon.dll, and then click OK.
        When you receive the “DllRegisterServer in urlmon.dll succeeded” message, click OK.

        I don’t know if this works on XP, though.

      • #724840

        We have this problem on a group of Windows 2000 Professional PCs that have something odd in the settings. It started just after we upgraded to IE 6.0. The fix we’ve used is:

        Click Start, and then click Run. Type regsvr32 urlmon.dll, and then click OK.
        When you receive the “DllRegisterServer in urlmon.dll succeeded” message, click OK.

        I don’t know if this works on XP, though.

    • #724626

      I’m afraid its nothing quite that simple. We have no Pop up stopping software.

    • #724903

      Lorretta,
      I owe you one! Thanks. One job solved.
      Kind Regards
      Ray

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