Best Router for Spectrum Internet

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My apologies, but I forgot to login when I placed my earlier post “Best Router for Spectrum Internet.” To recap;

I’m running my Spectrum supplied Modem, a Hitron EN2552 to my Netgear AC2300/R700P wireless router. From the router I go to a Netgear ProSafe GS108 Gigabit switch to connect my computer – a NUC NUC8i7BEH, an HP Laserjet 200 color printer, and my Employer supplied Polycom IP phone which I need for my work. My Internet speed is supposed to be 400 Mbps down and 20 Mbps up, but the best I can get is 150 to 200 Mbps down. I still get the 20 Mbps down. If I connect the Spectrum modem directly to my computer I can get 350+ Mbps, but then, I don’t have my printer or the phone. Enabling QoS on the Netgear doesn’t help and Spectrum’s “fix” is to connect directly to my computer.

Looking for suggestions, recommendations, and opinions on what I can do to get the speed I’m paying Spectrum for. Thanks.

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Are you using the 5GHz band? You may get better speed.
But I find it rare to get what the ISP “says” is the maximum.

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Wireless isn’t my issue. It’s the speed I’m getting from my main computer, which is a wired connection.

Thanks for the input, though.

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You may wish also to post this query at https://www.dslreports.com/forum/charter . To post, one must be registered, which is free.

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Thanks for the suggestion. I’ll look into that.

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I’m actually running on the same router right now with Spectrum along with a cheap/old Netgear switch and getting up to 550Mbps download with other machines/TVs online. Can you cut out the switch to test?

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Like I said, going direct from the modem to my coumputer, bypassing the switch, the speeds are 350 plus, which is acceptable to me.

Thanks.

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[cyberSAR]

Direct from modem to computer is not the same as computer to router without the switch, assuming the switch is after the router and your computer is connected to switch? Also, have you checked the firmware on the router?

Could be a bad switch.

• This reply was modified 4 years, 5 months ago by cyberSAR.

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Ah, I see what you are saying. I’ll give that a try. Thanks!

I’ve updated the Router firmware. It was one of the first things I did.

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Don’t forget that a defective ethernet cable could also cause the issue.

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I’ve moved to all Cisco gear. Currently using a Cisco RV345 for my router and a Cisco CBW240AC for my WAP (installed the WAP in the ceiling in the middle of my home due to my wacky home configuration). Cisco also has a version of the RV345 with Wi-Fi built in, so no need for another WAP. Cisco also offers DOCSIS cable modems (they have one at Provantage, where I buy all my Cisco gear).

I went back to Cisco after using all my ISP’s gear, since I wanted control over my LAN again. I was familiar with Cisco in other business deployments, and since I use my home Internet for business purposes, I wanted to put my network on business-grade reliability (which was still rather affordable).

Nathan Parker

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Just wanted to update. First, thanks to all who posted their suggestions. I found a thread on DSL Reports speaking to speed issues with Spectrum and Netgear Routers. Skimming through it looks like some good stuff that might have my solution but haven’t had time to really dig into it yet. I’ll keep you all posted as to what I find.

Thanks!

1 user thanked author for this post.

Nathan Parker

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? says:

whatever you are going to lease\buy, have a good look at the control panel before hand. i waited 12 years for my isp to come up with one that had ipv4 steath which stopped the incessant ICMP pinging so that i finally could pass steve gibson’s test(s)…

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Having ICMP open isn’t really an issue, it just makes you discoverable. As long as the other ports are “stealth” you are safe from external attack.

cheers, Paul

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Sorry folks for taking so long to update! After trying all youe suggestions short of getting a different router, and going through DSL Reports Forums I’ve pretty given up for the time being trying to get my ethernet wired connection to get past the 200M ceiling and have gone to using the wireless connection which gives me 350 to a little over 400 M up.

Now that I’ve retired I might re-visit this again. I want to thatn everyone who took time to reply and offer their suggestions.

THANKS!

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If you are getting 350+ Mb/s over WiFi; the connection between your charter modem and Netgear R7000P router is not the issue. You either have a bad Ethernet cable or a faulty lan port on the router, GS108 switch or your computer. The port lights on these devices should indicate the link speeds between devices. Thus, indicating what ports are not running at gigabit speeds.

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