• all keys click but don’t function. Cursor still works

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    #2586750

    Hi,

    I faithfully read AskWoody missives. Thanks for this great website and the people who work here!

    Last night I fell asleep at my laptop. When I woke up all keys clicked but do not function. The cursor still works. (I have a Lenovo and use the little button to move the cursor). I looked on Microsoft for a solution. I tried a couple of them (pressing shift 5 times, also pressing 2 keys at the same time) to no avail. I am hoping that in my sleep my fingers did something on the computer that isn’t too hard to reverse.

    Full disclosure: I must confess I am still in Windows 7 on  2 older Lenovo x201’s. I know they are out of Windows support so I don’t need to be reminded. I take great care of them and am super careful about how I use the internet. I I did get a Windows 10 computer that developed a problem and took it to our IT department, which is excellent, 4 times, to no avail. Then I reverted, for the time being, to my Windows 7 computers (yes, IT know about the Windows 7 machines and are bemused, but okay with it for the time being).

    Thanks for any help with the clicking keys!

    HJ

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    • #2586761

      If your keyboard has a “lock” function (typically only available on gaming setups) try toggling it.

      Forcing a hard shutdown might reset things (note: powering down using any of the normal Windows shutdown procedures does not do this.)

      To force a hard shutdown:

      With the laptop powered up, press and hold the power button until it shuts down (it’ll take a few seconds.)

      Now power it back up and see if the keyboard works.

      1 user thanked author for this post.
      hjf
      • #2586870

        Hi nOads,

        Tried your suggestion. Successful!!! Many many thanks!

        hf

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