Action failed (Outlook 2000 SR1)

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Every morning when I fire up Outlook at work. It grinds and grinds. After 2 or 3 minutes I get the message “Action failed.”

I’ve tried to figure out what it’s trying to do, but I’m not sure where to start looking. Any ideas would be appreciated.

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You could try starting Outlook in safe mode to see if that makes a difference. (Start | Run, Outlook.exe /safe)

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disable addins in tools | options | other | advanced.

you should also start outlook with the /cleanreminders switch – it might be trying to run reminders.

if all else fails, create a new profile and see if it loads correctly.

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Mary,

I think it is trying to do something to the reminders because this all started after I started syncing with my PDA. Sometimes I get 2 copies of the same reminders. Where is the /cleanreminders switch?

Thanks

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start menu, run dialog, type:

outlook /cleanreminders

you may need to use the full path to outlook. (i often use the quick launch shortcut and append switches to it)

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I tried to run the dialogue

“C:Program FilesMicrosoft OfficeOfficeOutlook.exe”/clean reminders

I get the error “Cannot find the file __ (or one of its compnents)”.

Our local help desk told me to run msconfig. I get the same error. They said that I don’t have some components installed and want me to bring in my tower for a few days. Is there something else I can check to make sure that whatever should be installed really isn’t there? The helpdesk person was asking someone else what to do and relaying their instructions. When I asked this question, they weren’t sure about the answer.

I tried running both cleanreminders and msconfig on my laptop (Win2000) and got the same errors.

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Is it possible that somehow your setup is attempting to synch with the PDA on start-up; regardless of whether or not the PDA is available? In other words, have you troubleshot the PDA synch set-up configuration?

Hope this helps

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