• access (2000)

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    #428817

    Hi,
    my pst-files is on the network. Incoming messages are received and stored without a problem. I’ve made a specific folder for specific messages coming in. Made a rule to move these messages to this folder. Now, when one of these messages comes in the rule is applied. But I get an error saying I don’t have access to this folder. I click OK and the messages IS moved to this folder. Quite annoying this pop-up. Is there anyone familiar with this behavior?
    TIA

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    • #997371

      Can you quote the exact text of the error message? Rules which address folders can be fragile; sometimes resetting the part of the Rule which points to the correct Folder can solve the problem. Also, if there isn’t one now, add “Stop processing more rules” as a Rule element to the applicable Rule and see if it helps.

      • #997479

        Well, it’s in Dutch. I’ll try to find the correct translation later this week.
        Tnx anywary,

        • #997484

          There is at least one other Dutch language lounger wink, so if you cannot find the translation, you can post the Dutch error message.

          • #1000652

            Sorry Hans (wheather in Dutch or in English ).
            It took some time since the message pops up in once and a while.
            In Dutch: u hebt niet de juiste machtigingen voor deze map
            That would be in English something like: you are not granted access to this folder
            Right Hans?
            Anyway: is there a solution for this? As I said, most of the time no problem,
            but annoying when it does pop up.
            George

            • #1000658

              Machtigingen = permissions, so it’s probably something like “You don’t have sufficient permissions in this folder”

              If you search Google Groups for “u hebt niet de juiste machtigingen voor deze map” (including the quotes), you’ll find some Dutch newsgroup threads about the error message.

            • #1000664

              Hi,
              These usergroups or any other userforum I have searched already don’t seem to answer my question.
              Frankly, many usergroups are just a bunch of mavericks making each other mad. Or are trying to get you
              into paying support and other hazzles.
              That’s why I come to this lounge. To get answers or hints. And I hate being redirected to those other usergroups.
              Especially because I always try to find answers before asking myself. I think everbody should do that, otherwise
              the wheel will be reinvented eacht time. Mankind should be leaping forward. Sorry about that Hans.
              Is there anyone else who can answer this question? TIA, George

            • #1000669

              If I had known a solution, I would have posted that, of course. Unfortunately, I don’t.

              I appreciate it that you do a thorough search before asking, and I agree that everyone should do that. But people often ask questions without first doing their homework.

              In my experience, the newsgroups are much like the rest of the web – there’s a lot of rubbish, but also a lot of very valuable information. In this particular search, the replies seem serious, even if they don’t help you.

            • #1000755

              George, did you try my earlier suggestion “resetting the part of the Rule which points to the correct Folder can solve the problem”?

              And, where is the folder located: is it a folder in your server mailbox, or your PST, or Public Folders, or somewhere else?

            • #1000794

              Well, this is weird: it also happens to a rule in which certain messages are deleted, not just to deleted items but all the way. I’m afraid I overlooked your suggestion to re-address the folder though. I will do that next week anyway.
              In the meantime I was at this client. It gets stranger every time. I noticed the mapping to the network folder wasn’t active, meaning a red cross through the connection in My Computer. BUT: Outlook did open the messages of the PST that resides on a folder on this drive! That might explain why the error doesn’t occur all the time.
              And I don’t have to look at Outlook but rather somewhere in the outskirts of networking. Come to think of it, the above rule I mentioned that is deleting messages is on another PC with the pst on the local hard disk. It really makes no sense to me. How about you all, out there? George

            • #1000795

              Either the problem user has weird or inadequate permissions for the network on which his/her PST resides, or, and this is very likely, you have now completely confused me! laugh

            • #1000797

              Well John, I confused myself.LOL
              Can’t get hold of the real problem it seems. The error must be an indication there’s something wrong with the mapping.
              But when the user clicks on the F: with the red cross he gets access without problems, reading and writing.
              But he hates his PC (maybe that’s the problem ) and I can’t get him to do some testing.
              And I can’t controll his machine long enough to do the testing.
              Guess he just has to live with it. I’m in for any other ideas though.
              Tnx anyway, George

            • #1001584

              Since we are talking about a folder on disk and not an Outlook folder, you might look into how the “F” mapping is stored. I believe they can be made persistent or can be re-established on demand. Because there would be a short time delay in re-establishing the mapping, perhaps the connection can be made persistent instead? If the connection breaks on its own, consider the possibility of a flaky network interface card in the PC, or other hardware problem between the user and server.

            • #1001655

              I knew someone would come with this! But…..how come this network .pst is read without an error? And why does the error occur when the rule is executed on incoming messages? This rule moves certain messages with a specific To to a specific folder of the same .pst-file (still on the network). It really beats me.
              Looks like there is a delay between reading access and writing access to this network-path. But that’s something I never heard of.

            • #1001703

              Does the Outlook profile store the PST name using a mapped drive path or a UNC path? Consistent use of UNC paths might resolve the issue. (Unless your server is Netware rather than Windows, in which case you might not have that option.)

            • #1001720

              mapped f: to w2kserverdata
              should I change this?
              if so, to what exactly
              TIA

            • #1001747

              Can you edit your rule to use w2kserverdata instead of f: ?

            • #1001777

              Sorry, there’s nothing of an f: in the rule, it’s a quite simple one: all incoming messages addressed to x@x.com are permanently deleted.
              On opening Outlook it searches for the f:mailuser1outlook.pst and loads it without a hazzle.
              That’s it.

            • #1001838

              In your original post (post 552,797) you referred to a folder. Was it not a folder in the file system on the server? If it is instead a mail folder in your Outlook PST file, I can’t think of any reason you wouldn’t have permission to move a message there.

            • #1001846

              Me neither. That takes us back to where we started.
              Outlook says it denies access, I click OK and the message is deleted!
              Is this odd behavior or isn’t it?

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