• About that Comcast outage…

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    #144161

    Good third-party coverage on downdetector.com. Commercial customers are screaming. Business customers are screaming. Per Paul Hawkins: We use Comcast
    [See the full post at: About that Comcast outage…]

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    • #144167

      One of the reasons, a business should not rely on the Cloud, eg One Drive and Office 365.

      9 users thanked author for this post.
    • #144185

      OK Comcast, who’d you tick off??

      never mind, the FBI has narrowed the suspect list down to 240,000,000 people…

      1 user thanked author for this post.
    • #144190

      Several of our clients on Comcast Fiber had intermittent issues all day today, I went partially down on Coax service at my office.  What was odd is that some sites seemed fine, others not.  It looks very much like one of the main trunks that Comcast interlinks with was having issues – but not all of them.

      Whatever it was, things seem much better this evening since about 3:45 PM MST.

      ~ Group "Weekend" ~

    • #144191

      It’s been happening since morning, but got worse as the day went. Funny, Comcast CS seemed clueless as to what was happening. I got more information from sites like downdetector.com.

    • #144179

      I’m not surprised by this in the slightest. Well maybe the scale of it, but everybody I talk to absolutely hates Comcast. I had Comcast back between 2007-2011 and it literally went out every other week. It was miserable.

    • #144183

      ? says:

      “It’s Comcastic”! wonder if the gremlins are chewing on the wing again?

      thank goodness for mountain bell!

    • #144226

      According to post I read on theregister.co.uk it was Level 3 who screwed up and Comcast was the hardest hit.

      • #144233

        Well at least Comcast played the blame game (or actually told the truth), other companies may not ever tell their customers anything about what caused severe multiple outages.

    • #144232

      OT: Comcast and fiends want to keep attempting to further dissolve customer privacy.

    • #144242

      Looks like it wasn’t really Comcast’s fault.

      https://www.wired.com/story/how-a-tiny-error-shut-off-the-internet-for-parts-of-the-us/

      Some tech at Level 3 had an oops moment.

       

      ~ Group "Weekend" ~

    • #144284

      ? says:

      humm, didn’t centurystink just buy Level3? i wonder who is really behind the curtain pulling on all the levers? toto?

    • #144329

      It wasn’t just business Comcast. I’m Residential Comcast Blast Tier, in Waltham, MA, outside Boston.

      I got hit by this, although businesses were screaming the loudest. Hard to work online at home, too. I had to disconnect and reconnect all my networked devices once things began to settle down a bit.

      Hard to believe one tech working on the Internet Backbone, and by the way, for a company owned by CenturyLink, a Comcast competitor, can have such a devastating impact for such a long period of time on so many customers. What ever happened to the redundancy we’ve been told there is in the Internet Backbone? If this had been a cyber-attack, all would be lost.

      Also noteworthy was that RCN, another Comcast competitor, got rerouted very fast after the “error”. Why can’t Comcast, a much bigger player, get its traffic rerouted in a similar way?

      This whole day reminds us of just how far behind the rest of the world the US Internet infrastructure is. Lack of competition in local markets is partly to blame, but something else seems to drive the inertia. I wonder what those forces, market and political, may be?

      This needs to be addressed, and yesterday (faster than ASAP)!

      -- rc primak

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