• 2010 outlook install issue

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    WSBobjacq
    AskWoody Lounger
    February 29, 2012 at 1:22 pm #481889

    Hi
    Just purchased a laptop with Windows 7 to replace my old desktop. I am installing my old compatable and new software a bit at a time. To spread costs over a few months I purchased and installed MS Office Home & Student 2010 with a view to purchasing Outlook 2010 later. Unknown to me a 30 day trial version was installed and I do not know how to either un-install it or whether to purchase a download of the full version and how to install this. When I went to this link http://tinyurl.com/7z3p49x the answer pointed to another link and I was confused even more. This gives conflicting suggestions. If I go to un-install program I can only see my purchase of Office. I really only want to install new software without hastle. I thought I could purchase a key, enter this somewhere and any settings I had used during the trial would be saved. What notification actually comes up, if any, at the end of the trial period?
    What are my options? Any help appreciated, thanks.

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    • b
      AskWoody_MVP
      February 29, 2012 at 2:04 pm #1322475

      It does seem a little convoluted, because there’s apparently no option to upgrade the trial, but if you have instructions in those links to remove the trial and purchase/install the full version, where’s the conflict? Did you click Remove Trial?

      Bruce

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    • WSBobjacq
      AskWoody Lounger
      February 29, 2012 at 2:55 pm #1322490

      Thank Bruce. I went to my Word 2010 / File/ Help and it shows that my product MS Office Home & Student is activated but also that there was a trial product of MS Office Professional 2010 with all its softare, and I thought it had only installed a trial of Outlook 2010 – what an eye opener. The option is to purchase the full product or uninstall. So it looks like I shall have to use the trial Office Pro with Outlook temporarly until I can afford the stand alone version, uninstall the Pro and start over again fixing my settings. I am still unable to find the offce pro in the uninstall program list – only Microsoft Office click to run 2010 (whatever that is ) and my MS Office Home & Student 2010. Under 4 in the instructions to uninstall trial program there is no Trial Product or Licencing Operations shown.

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    • WSBobjacq
      AskWoody Lounger
      February 29, 2012 at 3:08 pm #1322491

      okay, found the drop down windows to either purchase or remove trial.
      Cheers

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