Greetings-
After successfully updating my 64 bit WIN 10 Pro laptop from version 1809 to 1903, I tried doing the same update to my main machine (Gigabyte GA-Z97-HD3 Motherboard) a few days later. By then the 1903 update had disappeared & the update started downloading 1909. I thought, oh oh. I’m likely in for an adventure. The update seemed to go OK, however, except I lost the audio. Device manager showed a Realtek High Def audio device. There were no red or yellow marks, and the status showed “This device is working properly.” I went to the Gigabyte website to see if there were any new drivers available. The latest was dated 2-23-16 and is the one currently installed. I reinstalled it just to be sure, and again, no audio. I then found a 64 Bit Win 10 high def audio driver on the Realtek website, dated 6/14/2017. I downloaded and installed it with the same results. Device manager still didn’t show any issues, and the Windows audio troubleshooter didn’t offer any help. I ended up restoring 1809 from a system image, and everything is now working again.
Two questions: What else can I check to make 1909 work, and where can I find the setup files for version 1903? I’d rather do that until 1909 gets its act together. Thanks
Casey H.
