• 10586.3 Update and disappearing NAS device.

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    WSmixz1
    AskWoody Lounger
    November 13, 2015 at 10:29 am #503132

    Did the upgrade to 10586.3 last night. Everything went smoothly. Took about 2 hours all told. The upgrade deleted Speccy, explaining it is not compatible. I expect Piriform will address that soon. Most troubling is that my NAS device, a 3TB Western Digital with 3 main shares, is no longer visible in Network. I can address the device by its IP address, and for the moment I’ve mapped those shares in This PC by their IP and names (Video (192.168.1.175 (My Book Live Network Storage))).

    Browsing Google I see I’m not alone. I’ve tried most of the recommended fixes with no luck. Any ideas would be greatly appreciated.

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    • WSdisr
      AskWoody Plus
      November 16, 2015 at 10:04 am #1537568

      I have exactly he same problem with both a WD MyBookLiveDuo and a Synology DS213j.
      As mixz1 reports, File Explorer refuses to display the NAS devices as Computers as prior to the update.
      It will (usually and often after some while) display them under Other devices (Synology) and Storage (WD).
      Clicking on them of course only gets you to the device web page.
      I can type the “ipaddress” eg \DISKSTAION in the address bar and it will them place the device on the left hand pane and I can navigate to the shared folders from there.
      Command files can happily resolve the full address of shared folders even though File Explorer cannot.

      I have tried Google found suggestions including:
      1. Checking in “Turn Windows features on or off” that SMB 1.0/CIFS File Sharing Support is turned on (it was)
      2. Run sfc /scannow – no errors found
      3. run DISM – again no errors found

      Is there anybody out there watching who has NOT had this problem?

      Setup is Windows 10 Home upgraded from OEM Windows 8.1
      Intel I5 with 4gb in Fujitsu laptop.

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    • Coochin
      AskWoody_MVP
      November 16, 2015 at 6:02 pm #1537627

      I don’t have NAS but have several computers in a workgroup. After the 10586.3 upgrade installed on my two Win10 systems my Win7 computers are not shown in Network in File Explorer.

      See: http://windowssecrets.com/forums/showthread//172853-Win10-network-problem

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    • bbearren
      AskWoody MVP
      November 16, 2015 at 7:03 pm #1537633

      I have a Seagate 3TB NAS, and also a Windows 10 PC that I’ve configured as a NAS/File Server with 4 3TB Seagate NAS hard drives in a RAID 10 array that gives me 5.45TB striped/mirrored storage.

      They both show up in Network in File Explorer. I don’t use Home Group, I use workgroup networking. Also in Network and Sharing Center > Advanced sharing settings I have “Use user accounts and passwords to connect to other computers” checked, and not “Allow Windows to manage homegroup connections (recommended)”.

      I have Homegroup Provider and Homegroup Listener both disabled in Services.

      Always create a fresh drive image before making system changes/Windows updates; you may need to start over!
      We all have our own reasons for doing the things that we do with our systems; we don't need anyone's approval, and we don't all have to do the same things.
      We were all once "Average Users".
      Computer Specs

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