Thanks Rick. Interesting to hear your experience of TeamViewer. I’ll take a look at AnyDesk.
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I’ve been using the free version of Anydesk for about 4 years. Teamviewer before that.
Chrome // Google has a free remote desktop desktop feature, but I’ve never tried it. It seems rather limited.
https://remotedesktop.google.com/
Desktop Asus TUF X299 Mark 1, CPU: Intel Core i7-7820X Skylake-X 8-Core 3.6 GHz, RAM: 32GB, GPU: Nvidia GTX 1050 Ti 4GB. Display: Four 27" 1080p screens 2 over 2 quad.
My family and I used TeamViewer for years. It’s free for personal use. Unfortunately the company has become increasingly suspicious that any personal use is really commercial use… and has been cutting off access.
I used to email the company about this and it would restore access within a couple of days. When it removed its support contact details from its website and didn’t bother acknowledging my last (very polite) email after removing access yet again… I just gave up on it and now won’t even provide a link to it.
I now use AnyDesk. It is also free for personal use. My brother and I have been using it for over a year with no issues. It doesn’t look quite as polished as TeamViewer but does remote support just as well… and includes file transfer.
Hope this helps…
Release notes (none yet)
I use Teamviewer for the family I currently support and HoptoDesk https://www.hoptodesk.com/) for friends and family that aren’t already on TeamViewer. I got tired of their “commercial use” and “upgrade to latest” nags. The support most every platform.
Like so many others, I got tired of TeamViewer classifying my helping friends and family as “Commercial use”. After an exhaustive search I’ve been using DWService and am VERY satisfied. Check it out here:
https://www.dwservice.net/en/home.html
I personally can recommend Supremo (Supremo | The best remote desktop software for PC and Mac (supremocontrol.com)). Got fed up with Teamviewer accusing me of using their product for “commercial purposes” when only help friends and family and they all signed an email saying that but Teamviewer thought they knew better.
Very good product, does exactly what it should, I run a Solo licence and it does everything Teamviewer does plus more.
You mention “Windows and Apple have remote tools available that work well.”. I’ve been pretty immersed in the Apple world for the past several years and have never heard anything like this mentioned. Would you please elaborate on the Apple feature for remote access? I currently use TeamViewer free to help my sister, but it’s gotten increasingly annoying. Thank you.
There is a lot about Microsoft products that I love.
Quick Assist is a godsend for me as the IT guy in the family, I have been able to help my mother and sister with various issues thanks to it, and without needing to guide them through configuring Teamviewer or the like (installing ANY kid of software when the user is already confused about UAC is not a good thing).
Office365 has literally saved my career. I had a bad PC crash some time ago where my ancient platter drive got destroyed, and unfortunately I had a lot of important documents including contract-related data on it. My in-house backup to the Synology NAS (through Previous Versions) had silently failed so the copy there was too old, but OneDrive held a copy that I was able to redownload on the new PC.
While I have minor gripes with OneDrive in how it uses the same Documents folder that has been abused by software since the 90s as a dumping spot, so space can easily run out for the free plan, that can be worked around and it’s essentially being given to all users for free. Of course I now pay for myself and my family for extra storage with the family plan so even that space issue is gone.
Hi! If you’re on Windows, there’s the built-in Windows Remote Desktop software. It’s handy, but setting up a connection can be a bit trickier compared to TeamViewer. Another option is https://www.helpwire.app/ It’s a new app, user-friendly, free, and no limits. Chrome Remote Desktop, AnyDesk, or GoToMyPC are also solid choices.
Wierd and very annoying experience with trying to prevent Copilot rubbish installing/working….
Installed .reg file (the fixed one) from above on my desktop PC (Win 10Pro) and parents PC I manage remotely (TeamViewer). Changed all accounts to admin to install and reverted to local admin after (as has a current user entry). This morning (2023/11/09) Ai.exe starts with MS Office 365 etc../ (furious at MS!). installed .admx and ADML (in US and GB folder as UK install).
But this is not the worst of it… the ADML&ADMX only seems to work on ONE login per PC, i.e.
I works on one of three of the accounts on Parents PC – thankfully on the person least able to cope/remember the slow-down caused by this problem.
On My PC, my main local-user account is OK, my personal Admin level account (for sysadmin stuff) it does not work. on both machines the patches were installed using the ADMIN account, but only ONE local user account actual adheres to the policy, all others ignore it.
Note both systems are very different build ages, parents was rebuilt a few months ago 100% clean build, as were the accounts (local only, but sign into MS Account from Settings to enable MS Office 365 subscription.)
Mine was built in 2019 and has the exact same symptoms – livable as my primary login is accepting the GPEDIT policy, but on my parents PC my sisters account is ignoring it.
ONLY for sister and parents PC admin account outlook starts up 5 to 6 MS Edge Webview2 instances that I do not see in the account that obeys the GPEDIT profile
On My PC the Admin account that does ignore the GPEDIT profile does not see the additional MS Edge Webview2 instances…
Very strange… and very disheartening that Microsoft is being so arrogant, disadainful of its users and their desires and so incompetent in its implementation of new features.
Hi! Can you help me find an alternative to TeamViewer? I’ve been using it, but now I’m getting a timeout message without any connection. Heard there are some limits with TeamViewer, and it seems I’ve hit them. Any suggestions for a better software? I’m on Windows 10, connecting to both Windows 10 and 11, and looking for a free tool without any limitations.
That’s helpful to consider. Driver Store Explorer does give sizes for drivers, so I can see the Human Interface Devices do indeed take up little space. It also has “Select Old Driver(s)” button–interesting, because I was wondering how to tell which are considered “old.” It selected 40 drivers at 392 MB. Some of them are from TeamViewer, which I uninstalled a while ago (but the inf files remain…). I assume they are safe to delete? As for the others… better let them be, I suppose.
Attached is a screen shot of some of those “old drivers…” Do I just hit delete? Or some kind of uninstall?
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