Search Results for 'TurboTax'

What is the difference between the 5-digit pin that TurboTax requires for e-filing and the 6-digit IRS pin?

I hit this last night logging into QuickBooks online, but you may also see it when logging into TurboTax on a system that supports passkeys. A passkey
[See the full post at: Passkeys in Turbo Tax?]

Susan Bradley Patch Lady/Prudent patcher

2 users thanked author for this post.

Great Lake Bunyip, dataman1701

Why not download TurboTax 2024.msi to your desktop for installation ?

I have tried installing turbotax 2024 on my windows 11 pro desktop, but it gave me the following error – “Error reading from file C:\Users\vbhal\AppData\Local\Downloaded Installations\{FC1BF1B5-8F10-45E2-92D5-D8F64B9AF416)\TurboTax 2024.msi. Verify that the file exists and that you can access it.” I had no trouble installing the same software on my windows 11 pro laptop. What seems to be the problem here?

For some reason I was looking at this again. For ’23 I used freetaxusa.com (Firefox but I forget whether Linux or Win). I just had to copy in 2 numbers from my Schwab 1099 – cost and sales or some such. I also paid a little extra to do the state as I am lazy. Both were accepted very quickly. Don’t need windows for tax stuff any more (used to be wedded to turbotax!). So I don’t care whether win 10 goes past service. No idea if I will go with 0patch but I can decide that in late ’25, if needed. When needed. Edit: and as advised by AskWoody!!!

Very happy to read that you are a CPA, being myself a Canadian CPA (retired).

I am a registered member of Askwoody since the Fred Langa period. Your weekly writings are most useful to me even though I use Windows 10 through Parallels only for the TurboTax application on my MacBook Pro (Sonoma).

I rely on your comments and refer to your writings every week.

I ran into that block even though I had an account… they kept asking for personal info I was not going to give them, I’ll never use TurboTax again… after multiple tries it finally let me enter my activation code

Jim

WSbbeaudoin wrote:

I am not happy with the price increase $55 two years ago. $64 last year and $72 this year.

In December, I paid $48.87 including sales tax for the downloadable version of TurboTax Deluxe from Amazon.

CraigSH wrote:

I’ve used Intuit Turbo Tax for over 15 years. After retiring and collecting Social Security, I was using the Online Free version of Turbo Tax. This year, they tried to make me pay $150.00 for the Online Deluxe Edition. It kept telling me I had a “Foreign” account and couldn’t use the free edition. There online chat is total garbage as they also said I had a “Foreign” account, but they couldn’t show me where.

In December, I paid $48.87 including sales tax for the downloadable version of TurboTax Deluxe from Amazon.

I don’t know why you had grief regarding a foreign account. Maybe you inadvertently answered that question, “Yes?”

I’ve disliked Quicken from the very beginning and still using an old DOS 3.3 accounting program with vDos on Win 11 and I’m happy with it. Easy 38 years now. At the end of the year I export the data to a .txt file then import it into Excel. Then I use the dreaded TurboTax Home & Business and key in the data. My fear is TurboTax will be heading in the same direction as quicken.

The main reason for my post is this, by any chance do you still have an old version of quicken from 10-20 years ago that you can install? If you do I’ll bet that it won’t try to connect to Intuit’s servers.

This should be covered in the media. At least the rep I spoke to was honest with me and didn’t give me any BS. Basically told me I would have to create a whole new account with a new email address in order to use the product. Turns out, I can’t use the old software now either! I went to pull up last years return in TT22 that was installed on the computer. It updated the program on opening and now it won’t let me view anything in it without logging in to “my account” which I don’t have! Thankfully I have printed copies of everything.

I will NEVER use anything related to TurboTax or Intuit again. I was able to get a refund for the return of TT23 at the retailer I bought it from, they at first told me it was policy not to accept software that had been opened. I explained what the Turbo Tax rep told me, she called a manager, and they allowed the return/refund, so props to them for that. If they hadn’t, I was going to take it up with Intuit.

LG, I’d contact OfficeDepot and see if you can’t get something worked out with them.

 

Hi Everyone, and specifically Dean.

We have the same problem. I also had been using the CD for years, just to avoid the snaggle of doing my taxes online. My old HP (with CD) blew up so I now have a new Mac sans CD capability. So I downloaded Turbotax Desktop and could not sign in having the same issues you are having. I did get to tech support and the guy was at least pleasant but did not tell me there was a big known issue. He sent me a link to recover my account. I did all the things. I got an email verifying my email and phone. And another saying Support would send me a link to reset my password. This was two days ago.

So, since it’s been two days and no password reset email from them, I called to check on it. The new guy was a total asshole. Basically he said he had no idea if/when I’d get a response. This after I had to read the email to him a few times. It was a simple email…. He was so obnoxious I could have strangled him. I am very accommodating with tech as I consult tech for important issues at work.

I just fell on this forum and read Dean’s account. So now I know what’s going on in reality. I wonder if I should just bail now. If it’s true that my original email just can’t be used, then, I am waiting for nothing because that is the email they have for me still. Nobody told me I needed to change it. The rep I talked to did not give me the info your rep gave you.

I bought my download from Office Depot. So, since I cannot login to Turbotax the license code has not been used. I wonder If I can ask for a refund.

Thanks for posting here, I hope this gets out there to some of the bigger forums.

LG.

 

It seems to me that TurboTax does something stupid almost every year. I “made my stand” about eight years ago. When I installed TurboTax, I got a lot of unasked for icons on my desktop. These were all links to stuff I wasn’t interested in. I’ve used H&R ever since and never had any problems.

Where am I? What am I doing in this hand basket?

We have been using TurboTax for years but we do not e-file.

We downloaded and installed TurboTax Deluxe 2023 last November.

Until today, the app opened and was usable after checking for updates.

Today was different, it asked us to log into our account.

Apparently, we created a TurboTax account back in 2018.

Logged into the account, entered the Product Key and all was well.

Has anyone documented a security risk or other problem associated with a TurboTax account?

If you have used TurboTax in the past, either buying the disc in a store or getting it as a digital download, be prepared for a big snag. Intuit now requires anyone who uses TurboTax to have or create an Intuit account just to be able to install the program from the disc.

The big problem is, if you have used the program in the past and have never had an account, it won’t let you create an account if you have given them your email address previously to get notified of your return being accepted by the IRS.

For the past svereal years, I have bought the TurboTax disc in a retail store, and used it to fill out and file my taxes by e-file.  Turbo would notify me by email that the return was sent and when it was accepted. I have never had an account with TurboTax or Intuit.

When I installed the disc, it prompted me to sign in to my account. Since I’ve never had an account, I clicked on create an account. I put my email address in an it said that address was already in use. I tried to click next to see if I could get a “forgot password” option, but there was not. It gave me the option to sign in using a code sent via email, so I clicked that and a six-digit code was sent. I entered that and it said they needed more info to verify who I was. There were no questions or other options to do this.

Frustrated, I called support. The rep told me this was a problem a lot of people were having. Because I had given them my email address in the past to get notified of return acceptance, it won’t let you create an account using that email address. The only option was to upload a copy of my passport or driver’s license to verify my identity (which I still don’t see how that would since I have never had an account in the first place!). I told her I was not doing that and she said the other alternative was to create an account using a different email address. I said I wasn’t going to do that either and that I would not be using TurboTax or any other Intuit product ever again. I asked what I could do about getting my money back for the disc I bought, since it had been opened I wouldn’t be able to return it. She told me I could return it even though it had been opened as long as it was not activated, which it wasn’t. I haven’t gone to the store yet, but I have my doubts they will give me a refund.

Just wanted to let folks know. Probably not a big deal for folks to just use a different email address to create an account, but I have to make my stand. There is no reason for you to have to create an account, everything worked fine previously without one.

 

 

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Richard Krause, TaskForce141, Cybertooth