• Search Results for 'KB3133977'

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    • #1953363

      Hi RM,

      You really do need to install the Bitlocker update KB3133977, yet only after you have printed the ASUS instructions which PKCano linked to. You probably will not experience this issue, unless you took special steps to install Windows 7 to use EFI boot. Anyway, the ASUS fix for this issue is easy to implement so long as you have full access to your computer’s BIOS.

      PKCano also mentioned that there are three versions of KB4474419, dated 3/11, 8/12 and 9/9. The previous two versions were superseded by the latest 2019-09-09 version. You only need to install the latest v3 version which you can get from here:

      https://www.catalog.update.microsoft.com/Search.aspx?q=KB4474419

      In the above link, look at the top third of the list for the appropriate update for your version of Windows 7 which is dated 9/9/2019.

      Best regards,

      –GTP

       

    • #1952969

      To install KB3133977instructions for ASUS motherboards are linked here.
      You can try to install Servicing Stack KB4516655.
      FYI, there have bee three versions of KB4474419, dated 3/11, 8/12 and 9/9.

    • #1952933

      Thanks for your response.  Operating system:  Win 7 Pro.  I checked for KB3133977 and appear not have it installed.  I looked up KB3133977  and it includes Win 7 Pro in the applies to section.  It appears that this is for BitLocker.  I do not use, as far as I know, Bitlocker.  The KB article says that if you have an ASUS mainboard, there are issues with this update.  I have a ASUS P8P67 with an Intel Core I7 @2600 which is probably why I did not install KB3133977.  However I have installed KB4490628 successfully and KB4474419.  Now WU is showing KB4474419 again, which Susan Bradley pointed out in the Ask Woody Pluss newsletter this morning.  I plan to install KB4474419, Sept 10, 2019 version, before doing the rest of the updates.  I did research on KB4516655 and found that “There are no prerequisites to apply this update.” in the KB article.   Since KB4516655 replaces KB4490628 and I have successfully installed KB4490628, can I just install the KB4516655 and avoid the issues with ASUS motherboards and KB3133977?  Thanks very much.

    • #1949962

      I found KB3133977 installed 2/1/2017.  There is 1 KB4474419, date 8/13/2017, in the installed listing,  and the failed KB-4419 from 9/10/2019 in the history.  Hope that is the info you asked for.

    • #1949944

      Is KB3133977 (2026 Bitlocker patch) installed on your machine? You need to look in Installed Updates, not in Update History.

      There have been three versions of KB4474419. Are any of them installed on your machine? Look in Installed Updates and find the date(s).

    • #1948866

      The order does matter if you are installing updates for the first time

      for now, September Monthly Rollup (or Security Only update) do not require SSU KB4516655

      they only need:
      SSU KB4490628
      SHA KB4474419 (any version would work)
      EFI KB3133977 (if the system is UEFI, and it’s just precaution requirement, KB4474419-v3 supposedly fix the booting files issue)

      KB4516655 cannot be installed until KB4474419 is completely installed (which will require rebooting to finish)

      the SSU requirement might change next month(s)

      • This reply was modified 5 years, 9 months ago by abbodi86.
      2 users thanked author for this post.
    • #1948625

      That is correct. And it needs to be installed on the computer before the Sept SSU.
      You srill need KB3133977. KB4490628 and KB4474419 before the Sept updates.
      KB3133977  was installed on this computer in 2016.
      Here is my update history:

      Screen-Shot-2019-09-11-at-8.06.54-PM

      • This reply was modified 5 years, 9 months ago by PKCano.
      • This reply was modified 5 years, 9 months ago by PKCano.
      1 user thanked author for this post.
    • #1948115

      What August and/or September updates have you installed?

      Verify these updates are installed on your computer:
      KB3133977 (2026 Bitlocker patch)
      KB4474419 (SHA-2 coding update either dated 8/12-13 or 9/10)
      KB4490628 (3/2019 SSU, it will be superceded by KB4516655 when installed)

      Have you tried this method?
      Servicing Stack Updates have to be installed exclusively (by themselves). They will not show up until there are no other pending updates in the Important Update list. If there are any other updates in the Important Update list, hide them temporarily and check for updates.

      1 user thanked author for this post.
    • #1947596

      Hi amber438,

      Yes, proceed with the updates. Yet before doing so, please create a System Restore point first.

      Note: Lately there is a weird bug with some Windows Updates. Basically, when the update asks you to reboot your computer, click on Cancel since the reboot process might hang since the update utility doesn’t properly shut down. Clicking on Cancel shuts down the update utility. This issue only occurs on some computers. Now, go to Start >> Shutdown >> Restart in order to reboot as you normally would. This simple workaround works every time, and prevents erroneous logs in Event Viewer which mention that a given update failed to install correctly, when in fact the update actually did install correctly after the computer was rebooted. Again, the issue is a simple bug which is easily worked around by using the above method.

      Please install KB4474419 (the SHA-2 code signing update) and then reboot, using the procedures in my above Note. This update must be installed by itself, without trying to install any other updates at the same time. All future updates likely will look to see if KB4474419 is installed. If it isn’t, then installing future updates most likely will fail.

      After rebooting and waiting 10 minutes, install KB3133977. This update does not contain any telemetry. Reboot after installing this update, using the procedures in my above Note. KB3133977 is designed to work around a bug. Yet installing KB3133977 on specific computers, notably and mostly some ASUS laptops, can cause issues. Fortunately your computer is a desktop which is using a Gigabyte motherboard. I am not aware of any Gigabyte motherboards which are affected by this issue, which in any case would be simple to fix in BIOS.

      After rebooting and waiting 10 minutes, you now will be good to go to install the August KB4512506 which previously caused issues. After installing KB4512506, once again reboot using the procedures in my above Note.

      On a side note, I do like the specs for your home-built computer. Nothing fancy, yet all are solidly reliable hardware choices.

      I so totally agree with you that installing Windows Updates has become a royal pain. I fondly remember the good old days (before Nadella and Sinofsky) when I never had to give much thought about installing Windows Updates in terms of whether or not the updates would mess up my computer or fail to properly install.

      I don’t know if you installed the July security only update which does contain mild telemetry. This mild telemetry is very easy to kill.

      Best regards,

      –GTP

       

    • #1947269

      KB4490628 installed 8-31-2019

      KB4474419 not installed yet dated sept 2019

      KB3133977 hidden.  thought it had telemetry

      So should I proceed with updates?

      Ugh I hate windows updates…always have..

       

       

       

    • #1947253

      Ah good. A home-built rig. You shouldn’t have any issues installing KB3133977. Since you installed Win7 on a 1TB drive, I figure that you didn’t go through the special procedures to install Win7 to use EFI boot.

    • #1946902

      Hi amber438,

      Please see Microsoft’s KB article about KB4512506:

      https://support.microsoft.com/en-us/help/4512506/windows-7-update-kb4512506

      About halfway down the page a list of three other updates which you must first install before installing KB4512506.

      You must first install the latest Servicing Stack update KB4490628 and then reboot.

      Then you need to install the SHA-2 Code Signing update KB4474419 and again reboot.

      Finally, you must install KB3133977 which fixes an issue for computers which are using EFI boot for Windows. Before installing KB3133977, please tell us the make and model of your computer, so that we can make sure that you will not experience any issues after installing KB3133977.

      Best regards,

      –GTP

       

    • #1946042

      You need probably need to install KB3133977 and KB4474419 (in that order) before installing KB4517297. @PKCano please correct me if I’m wrong. Google “KB4517297” and click on the result that comes from “support.microsoft.com”. That will give you the bulletin for the patch. That bulletin includes a statement strongly recommending the installation of the other patches I mentioned above prior to installing  4517297. That statement can be found under the heading “How to get and install the update”.<!–more–>

    • #1946040

      After reading all the angst filled posts about BSOD problems and advice on how to prevent them, I thought my best option was to install the August updates one at a time. So I installed KB3133977, KB4474419, KB4512506, KB890830 separately and rebooted each time after an interval of time. So far all seems ok. I have a 10 year old HP Compaq laptop Win 7 SP1 Home Premium 64-bit (group A) that I’d like to keep running for at least until next January.
      Thanks to everyone here for all the helpful advice and sharing!

      2 users thanked author for this post.
    • #1945816

      Charlie, We chatted above #1944105. I am very happy to hear your installs worked well. Mine went fine. I left off the KB3133977. It was a smooth set of install(s) for me too.

      1 user thanked author for this post.
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