• System backup image fails

    Home » Forums » AskWoody support » Windows » Windows 8.1 » Questions: Win 8.1 (and Win 8) » System backup image fails

    Author
    Topic
    WSKIWIpeteW
    AskWoody Lounger
    May 28, 2015 at 4:36 am #500151

    I’m trying to do a System Image Backup of my C Drive on my SAMSUNG ATIV book 5 (12 GB RAM) The screen shots show the error message and my current Disk Management information. I’m assuming that it is because my 500 GB I drive is not set up right to accept the image,so do I have to buy a new HD to be used for this purpose only.40807-Screenshot-2015-05-25-11.02.1640806-Screenshot-2015-05-25-11.13.12 This what is in the screen shots if you are having trouble reading them. There was a failure in preparing the backup image or one of the volumes in the backup set…(0x807800C5)
    ….Additional Information..The mounted backup volume is inaccessible .Please retry the operation.(0x8078004F)…… ……My C drive is made up of….300 MB of healthy( recovery partition)…. 99 MB Healthy (EFI System Partition)…. (C) 118.73 GB NTFS Healthy (boot,Page File,Crash Dump,Primary Partition)….JUST WORKED OUT THAT BY CLICKING ON THE SCREEN SHOTS YOU CAN OPEN IT IN NEW WINDOW AND SEE THEM CLEARLY.

    Reply | Quote
    Viewing 13 reply threads
    Author
    Replies
    • Paul T
      AskWoody MVP
      May 28, 2015 at 11:41 am #1506743

      Your I: drive looks like a standard volume and has plenty of free space so it should have no trouble accepting the image.
      How did you tell System Image to save to I:?

      cheers, Paul

      Reply | Quote
      • WSKIWIpeteW
        AskWoody Lounger
        May 28, 2015 at 6:42 pm #1506817

        Your I: drive looks like a standard volume and has plenty of free space so it should have no trouble accepting the image.
        How did you tell System Image to save to I:?

        cheers, Paul

        I am going to System Image Backup in Windows 8.1, and following the instructions to back to my I Drive. I don’t have enough dropbox space to try a net work backup. Could it be because the (recovery partition) area is shaded (see screen shot on original post) as it say Backing Up EFI Partition then fails shortly after that. 40819-Screenshot-2015-05-29-11.07.0340820-Screenshot-2015-05-29-11.07.2340821-Screenshot-2015-05-29-11.09.02When I bought the laptop the shop removed the 500 GB HD and put a 128 SSD in and removed window files which are on the I Drive.

        Reply | Quote
    • WSRolandJS
      AskWoody Plus
      May 28, 2015 at 12:41 pm #1506755

      Is System Image part of Windows OS? I’d like to learn more.

      "Take care of thy backups and thy restores shall take care of thee." Ben Franklin, revisted

      Reply | Quote
    • Paul T
      AskWoody MVP
      May 28, 2015 at 1:03 pm #1506764
      Reply | Quote
    • Paul T
      AskWoody MVP
      May 29, 2015 at 1:38 am #1506866

      What I can’t see is what folder Windows is attempting to use for the image location, so it may be a permission issue.
      I would download a copy of Macrium Reflect Free and use that to create the backup image – and a bootable rescue disk.

      cheers, Paul

      Reply | Quote
      • WSKIWIpeteW
        AskWoody Lounger
        May 30, 2015 at 5:47 am #1507094

        What I can’t see is what folder Windows is attempting to use for the image location, so it may be a permission issue.
        I would download a copy of Macrium Reflect Free and use that to create the backup image – and a bootable rescue disk.

        cheers, Paul

        I’m trying to make a image of my C Dive onto my I Drive using Macrium Reflect Free but getting told I need to reformat my target disk(screenshot). Does that mean wiping that disk or is it offering to make a partition to store the image to. This must be the problem that WIN 8.1 System Backup Image is having and if I work this part of the problem out I can get my C Drive image made. I’m ready to give up and just stick with File History(… and create a new library, and put my whole disk in it thus backing up all desktop applications and settings….) Well any way any ideas what this screenshot is telling me. Thanks.40844-Screenshot-2015-05-30-22.09.32

        Reply | Quote
        • WSjwitalka
          AskWoody Lounger
          May 30, 2015 at 9:47 am #1507112

          I’m trying to make a image of my C Dive onto my I Drive using Macrium Reflect Free but getting told I need to reformat my target disk(screenshot). Does that mean wiping that disk or is it offering to make a partition to store the image to. This must be the problem that WIN 8.1 System Backup Image is having and if I work this part of the problem out I can get my C Drive image made. I’m ready to give up and just stick with File History(… and create a new library, and put my whole disk in it thus backing up all desktop applications and settings….) Well any way any ideas what this screenshot is telling me. Thanks.40844-Screenshot-2015-05-30-22.09.32

          I don’t use Macrium but it appears you are trying to a drive clone instead of an image backup.

          Jerry

          Reply | Quote
      • WSKIWIpeteW
        AskWoody Lounger
        June 7, 2015 at 1:50 am #1508617

        What I can’t see is what folder Windows is attempting to use for the image location, so it may be a permission issue.
        I would download a copy of Macrium Reflect Free and use that to create the backup image – and a bootable rescue disk.

        cheers, Paul

        Macrium Reflect Free has sorted my problem out. I now have a back up image and boot able rescue disk. Good one Paul.:rolleyes:

        Reply | Quote
        • WSKIWIpeteW
          AskWoody Lounger
          June 13, 2015 at 1:45 am #1509660

          Just confirming I solved my problem with Macrium Reflect. Thanks to all for your help.

          Reply | Quote
    • b
      AskWoody_MVP
      May 29, 2015 at 9:52 am #1506899

      Since the issue was posted in the Windows 8 forum, this might explain it…

      http://www.howtogeek.com/123713/how-windows-8s-backup-system-differs-from-windows-7s/

      Many of the comments on that article point out that it is wrong where it says “in Windows 8. You can no longer create full system images”.

      Reply | Quote
    • WSKIWIpeteW
      AskWoody Lounger
      May 30, 2015 at 6:10 am #1507096

      The author didn’t mention Windows 7 File Recovery in Windows 8.

      http://arstechnica.com/information-technology/2012/12/using-windows-8s-hidden-backup-to-clone-and-recover-your-whole-pc/

      However, the limitations of using W7FR would probably push a lot of users to a 3rd party disk imaging solution, regardless.

      The following information about File History is from the link above which you posted which could suit some users who may be browsing this thread.(….If you want to stick with File History​ and not System Backup Image but back up all of your desktop applications and settings, you could technically do so by taking advantage of the fact that it automatically backs up everything in your libraries. To do this, you would go into File Explorer where the music, documents, pictures, and video libraries are, create a new library, and just put your whole disk in it….)

      .

      Reply | Quote
    • b
      AskWoody_MVP
      May 30, 2015 at 10:11 am #1507114

      Isn’t DriveClone 11 an entirely different product? :confused:

      Perhaps the wrong download button at Cnet Download.com?

      Reply | Quote
    • Paul T
      AskWoody MVP
      May 30, 2015 at 11:20 am #1507137

      Pete, you do NOT want to clone the drive, you want to make an image copy/backup. An image backup is where you copy the structure and data of the disk and save it as a file(s) to another location. To recover a disk image your backup program reads the data from the file(s) and reproduces the disk in its original form.

      cheers, Paul

      Reply | Quote
      • WSKIWIpeteW
        AskWoody Lounger
        May 30, 2015 at 6:51 pm #1507193

        Pete, you do NOT want to clone the drive, you want to make an image copy/backup. An image backup is where you copy the structure and data of the disk and save it as a file(s) to another location. To recover a disk image your backup program reads the data from the file(s) and reproduces the disk in its original form.

        cheers, Paul

        Thanks Paul and all of the above, yes I do want to make Image copy/Backup, but got side tracked with Cloning and a dozen other things because my System Image Backup fails and with my inexperience that is a brick way. Hopefully with my laptop being less than a year old, and a SSD as main C Drive it shouldn’t have a major crash.(yet) I’ll keep File History up to date on my external hard drive and get another spare hard drive in the near future and have another look at Image Copy/backup before updating to WIN 10. Over the course of this thread I’ve learnt plenty so all good. CHEERS.

        Reply | Quote
        • Paul T
          AskWoody MVP
          May 31, 2015 at 1:40 am #1507275

          Hopefully with my laptop being less than a year old, and a SSD as main C Drive it shouldn’t have a major crash

          A new machine is just as likely to fail as an older machine. Backup now to protect your valuable asset (your data).

          cheers, Paul

          Reply | Quote
          • WSjwitalka
            AskWoody Lounger
            May 31, 2015 at 9:54 am #1507301

            A new machine is just as likely to fail as an older machine. Backup now to protect your valuable asset (your data).

            cheers, Paul

            I don’t know if I’d go quite that far but there are more than enough scenarios for new machine and SSD failures to make Paul’s recommendation valid.

            Jerry

            Reply | Quote
    • WSRolandJS
      AskWoody Plus
      May 30, 2015 at 9:14 pm #1507223

      KIKI, you may have solved something for me, thanks! I’m downloading DriveClone 11 as I type this.
      I already use Acronis True Image for all my normal OS and data images. Now, I’m trying something between two internal HDs…will let you know that all works if you’re interested 🙂

      Addendum: I downloaded DriveClone11, however, unless or until I find a way to “portable” same onto a Rufus freeDOS DVD, I think trying to clone an active Windows OS from C to elsewhere is not going to work.

      "Take care of thy backups and thy restores shall take care of thee." Ben Franklin, revisted

      Reply | Quote
    • Paul T
      AskWoody MVP
      May 31, 2015 at 10:09 am #1507304

      Failure rate graphs start high, sweep down very quickly and then remain steady until near end of life.
      See the bathtub curve: http://www.weibull.com/hotwire/issue21/hottopics21.htm

      cheers, Paul

      Reply | Quote
    • WSjwitalka
      AskWoody Lounger
      May 31, 2015 at 11:07 am #1507311

      That’s a generalization that doesn’t account for things like dust buildup causing overheating failures over a time period much less than end of life. The gradual build up of software over time that can cause failure due to conflicts is also possible. I see a lot more older systems in for repair than new ones although I have seen both. That said, this discussion is moot, since we agree on the bottom line – backups are important from day one.

      Jerry

      Reply | Quote
      • Paul T
        AskWoody MVP
        June 1, 2015 at 1:35 am #1507369

        The gradual build up of software over time that can cause failure due to conflicts is also possible

        How?

        cheers, Paul

        Reply | Quote
    • WSjwitalka
      AskWoody Lounger
      June 1, 2015 at 4:53 pm #1507557

      PUPs added to software downloads, utilities like registery cleaners that cause more trouble than the help, security software conflicts especially when changing vendors and the old one is not completely removed. These examples tend to build up over time. Unless the OP has additional questions, I’m done with this thread.

      Jerry

      Reply | Quote
    • WSrobplum
      AskWoody Lounger
      June 3, 2015 at 7:54 pm #1507843

      Check if you using a USB 3.0 Hub remove

      Reply | Quote
      • WSKIWIpeteW
        AskWoody Lounger
        June 3, 2015 at 9:45 pm #1507850

        Check if you using a USB 3.0 Hub remove

        I just tried again for luck on the USB 3.0 Hub but still getting the same fail message.(screen shot on my first post).Pretty keen on getting a System Image Backup to work but thanks any way. Not much more can be done here.

        Reply | Quote
    • WSKIWIpeteW
      AskWoody Lounger
      June 24, 2015 at 12:45 am #1511597

      Can you change a hard disk?

      If you post a little more information I’m sure someone can help you. Macrium Reflect Free is very good and may be able to help you out.Macrium Reflect Free

      Reply | Quote
    Viewing 13 reply threads
    Reply To: System backup image fails

    You can use BBCodes to format your content.
    Your account can't use all available BBCodes, they will be stripped before saving.

    Your information:




DON'T MISS OUT!
Subscribe to the Free Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

View the Forum

  • Recent Replies
  • My Replies
  • My Active Topics
  • New Posts in the Last day
  • Private Messages
  • Knowledge Base
  • How to use the Forums
  • All Forums

    • Recent Topics

    My Profile

    June 2025
    S M T W T F S
    1234567
    891011121314
    15161718192021
    22232425262728
    2930  

    Remembering Woody

     

    Want to Advertise in the free newsletter? How about a gift subscription in honor of a birthday? Send an email to sb@askwoody.com to ask how.

    Mastodon profile for DefConPatch
    Mastodon profile for AskWoody

     

    Home • About • FAQ • Posts & Privacy • Forums • My Account
    Register • Free Newsletter • Plus Membership • Gift Certificates • MS-DEFCON Alerts

    Copyright ©2004-2025 by AskWoody Tech LLC. All Rights Reserved.