• Email main commands gone (Send, Forward, Delete) (2002 SP 3)

    Home » Forums » AskWoody support » Productivity software by function » MS Outlook and email programs » Email main commands gone (Send, Forward, Delete) (2002 SP 3)

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    WSfuntreerodent
    AskWoody Lounger
    August 2, 2008 at 5:15 pm #452891

    From within an e-mail message, either composing or received, suddenly I have no option to Delete, Send, Forward, etc. Not sure how these commands disappeared. Can’t figure out how to get them back. Any help?

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    • WSjscher2000
      AskWoody Lounger
      August 2, 2008 at 5:53 pm #1119411

      Has one of your toolbars stopped appearing, or were commands removed from the toolbar?

      If a toolbar does not appear, you should be able to turn it back on by right-clicking after Help on the menu bar.

      You can add and remove, or completely reset the controls on a toolbar by using the Customize option at the bottom of the toolbar list.

      Does that help?

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      • WSfuntreerodent
        AskWoody Lounger
        August 2, 2008 at 6:06 pm #1119412

        Actually, no. I don’t want itsy bitsy commands, I want the main Email Editing buttons, the big-ass icons that every e-mail ought to have. Going to View/Toolbar gives me the following lame options: Editing and Formatting. This is not Word. I don’t know how all the basic email actions can just disappear. It happened all at once, I am thinking there must be a very simple one step toggle to bring them back. I hope I’m not too cranky about this.

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        • WSHansV
          AskWoody Lounger
          August 2, 2008 at 9:34 pm #1119466

          You can restore the menus and toolbars to their default settings (losing any customizations that you applied) as follows:
          – Quit all instances of Outlook.
          – Start Windows Explorer.
          – Select Tools | Folder Options…
          – Activate the View tab.
          – Make sure that the check box “Show hidden files and folders” is ticked.
          – Click OK.
          – Navigate to the folder C:Documents and SettingsApplication DataMicrosoftOutlook where is your Windows username.
          – Rename the file outcmd.dat to (for example) outcmd.old, or move it to another folder.
          – Restart Outlook.

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          • WSfuntreerodent
            AskWoody Lounger
            August 3, 2008 at 12:05 pm #1119579

            Thanks! That worked.

            I still wonder what I did to change it? I seem to remember trying to exit quick and hitting
            an odd menu instead of Xing out of the program….what takes that row of options away?

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            • WSHansV
              AskWoody Lounger
              August 3, 2008 at 5:28 pm #1119590

              Outcmd.dat apparently can become corrupted rather easily, without a known cause.

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