When one of our attorneys is typing a new e-mail, and he receives an incoming e-mail, the incoming e-mail itself pops up in front of him. (This is not the message notifying him that a new message has arrived.) He then loses the ability to keep working in the e-mail he was typing. I’ve not been able to locate any setting that should cause new mail to open automatically. Is there one, or why might this be happening?
I’m familiar with the notification options when a new e-mail arrives – either by sound (a beep) or a message that pops up saying I’ve received a new email – but I’m not familiar with what he’s describing. Anyone have any thoughts? They’d be appreciated.
