• Disappearing e-mail (2000 SR1a)

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    • This topic has 5 replies, 4 voices, and was last updated 23 years ago.
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    WSSB1
    AskWoody Lounger
    March 19, 2002 at 1:46 pm #368400

    I just recently switched back to my desktop pc from a laptop. My Outlook settings were still there so I basically picked up where I left off but using the .pst file that was on my laptop. On a few occasions I’ve noticed as e-mail is arriving that it shows briefly in the Inbox and then disappears (like a rule is set up). I’ve checked the rules but nothing is set up there. I can’t seem to find where this mail is going. I’ve checked all e-mail folders as well as deleted items and there is nothing there. Any suggestions?

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    • WSOldDog
      AskWoody Lounger
      March 19, 2002 at 1:51 pm #577189

      I think the first and easiest thing to do is to check and see what your view is doing. With the folder selected, View Menu, Current view, Customize… You may find a filter set up in there.

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      • WSSB1
        AskWoody Lounger
        March 19, 2002 at 1:52 pm #577190

        Thanks. I checked, but the Filter is off.

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        • WSdmedici
          AskWoody Lounger
          March 20, 2002 at 12:05 am #577320

          I have seen this happen when the VIEW is either set to view only “READ messages” or only “UNREAD Messages”.

          Click on the folder you are having the problem with and choose VIEW -> CURRENT VIEW, and what is checked? Is it Messages or something else?

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    • WSMaryJ
      AskWoody Lounger
      March 20, 2002 at 2:08 pm #577459

      Since you say you aren’t using views and filters, search your drive for additional psts. If you ever used multiple psts and rules to move messages to a pst, you might have a wayward rule.

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      • WSSB1
        AskWoody Lounger
        March 20, 2002 at 2:55 pm #577473

        Thanks. After my initial post I did find another .pst file hanging around. I wound up having to create a new profile, but I was able to remove that file from the folder list.

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    Reply To: Disappearing e-mail (2000 SR1a)

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