• Repeating e-mails

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    • This topic has 2 replies, 2 voices, and was last updated 24 years ago.
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    WSkarniem
    AskWoody Lounger
    March 7, 2001 at 9:05 pm #353636

    The other day one of our attorneys sent a client an e-mail. For some reason, the system appears to be resending that same e-mail to the client over and over and over again. The client has an understandable request — how can we stop this from happening? Is there something we can do on our end? Is there something he can do on his end? Any suggestions would be appreciated.
    Karnie

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    • WSMaryJ
      AskWoody Lounger
      March 7, 2001 at 9:31 pm #517788

      what mail server are oyu using? if exchange you’ll need to delete it from the server.. if so, which version?

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      • WSkarniem
        AskWoody Lounger
        March 7, 2001 at 9:53 pm #517795

        We’re using exchange, version 5.5. We did find something that suggested that the problem might be on the receiver’s end. Also, because the sent date and time on every message is the same, that seems to make sense to me. If it were being re-sent from our end, wouldn’t the date and time be different on each message?
        Karnie

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