• Disappearing toolbars

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    WSmels
    AskWoody Lounger
    February 12, 2001 at 1:59 pm #352824

    My colleague has somehow lost all her toolbars in Word including the File, Edit etc one. If I log on to her machine as administrator then it’s fine. How do I get it back?

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    • WSS_Cosgrove
      AskWoody Lounger
      March 27, 2001 at 1:39 am #520389

      Although you’ve probably fixed it by now, there is another solution (if I remember from having to do it 6+ months ago) for those who want to avoid the registry. Simply delete the normal.dot file and then open Word. The toolbars should be back. I was actually able to find a help file for this on Microsoft’s site, but don’t have the info on it handy.

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    • WSGranville
      AskWoody Lounger
      March 27, 2001 at 1:45 am #520392

      I have had similar but this may not be your case. In my case *powering off* the PC fixed the problem. Never did figure out the cause, but could have been the Normal.dot!?!

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    • WSThomas Behr
      AskWoody Lounger
      March 27, 2001 at 11:11 am #520439

      About two years ago we had the problem (running Word97 on a Windows95 PC with limited RAM and disk space). We determined then that it was a memory leak, and as available memory was low Word’s toolbars would disappear. Not sure if this would apply to your situation or not. . .

      Tom

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