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Massive (and frustrating!) sync failures with WSUS
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- This topic has 15 replies, 9 voices, and was last updated 6 years, 6 months ago by anonymous.
Tags: InvalidOperationException SoapException WebException WSUS sync failure

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woody
Manager

September 12, 2018 at 9:41 am #217034

I’m seeing reports all over the web about failed sync on WSUS servers, trying to roll out this month’s patches. SoapException: Fault occurred InvalidC
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- Susan Bradley
  Manager
  
  September 12, 2018 at 10:40 am #217044
  
  In the WSUS forums a Microsoft representative states:
  
  https://social.technet.microsoft.com/Forums/ie/en-US/e4eb2aec-229b-4d5c-8b83-01e2d90823d2/wsus-synchronisation-failed?forum=winserverwsus
  
  “As far as i know, it is not only you who have encountered this issue. It seems that some of the packages released in the 9/5 of the Office 2016 category have caused this problem. ”
  
  “Same issue as you. It seems that the KB4346783 can’t be sync due to a known issue which have not been fixed yet.”
  
  Susan Bradley Patch Lady/Prudent patcher
  
  2 users thanked author for this post.
  
  Great Lake Bunyip, woody
  
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- nazzy
  AskWoody Lounger
  
  September 12, 2018 at 12:11 pm #217064
  
  Attached our corporate WSUS sync log. I thought the sync issues were fixed after 9/9, but then we had a scheduled sync failure on 9/11, followed by a successful sync 30 mins later. I have no doubt the problems are on Microsoft’s end and there’s nothing we admins can do until a fix is provided to us.
  
  1 user thanked author for this post.
  
  woody
  
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- dportenlanger
  AskWoody Lounger
  
  September 12, 2018 at 12:20 pm #217067
  
  Our corporate WSUS servers were exhibiting the same behavior. I tried the Office check/uncheck manual sync process and it didn’t solve the problem, so I turned Office back on and left it alone.
  
  Waiting a couple of days fixed the issue. Literally, I did nothing but watch it for a couple of days and it started working.
  
  Go figure!
  
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- mcbsys
  AskWoody Plus
  
  September 12, 2018 at 12:57 pm #217072
  
  On two small WSUS servers, I see sync failures Sept. 6-9, all successful starting Sept. 10.
  
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- Susan Bradley
  Manager
  
  September 12, 2018 at 1:50 pm #217104
  
  My sync problems have cleared up, but I was having issues the other day.
  
  Susan Bradley Patch Lady/Prudent patcher
  
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- PerthMike
  AskWoody Plus
  
  September 12, 2018 at 8:47 pm #217215
  
  I did the remove-Off16-synch-readd-Off16 trick on the 10th and it’s synched fine for me since.
  
  No matter where you go, there you are.
  
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- Neil Gascoigne
  AskWoody Lounger
  
  September 13, 2018 at 5:01 am #217255
  
  Starting working again for us sometime between 0700 to 1900 (UTC) on 10th September. All synchronisations since then have been successful.
  
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- anonymous
  Guest
  
  September 13, 2018 at 8:04 am #217273
  
  Two of the wsus servers i look after stopped synching. On the old 2008 r2 server changing the microsoft url that it connected to in the database got it working again.
  
  For the 2016 server i did a dirty database check. After fixing that it started synching again.
  
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- columbia2011
  AskWoody Lounger
  
  September 13, 2018 at 8:37 am #217282
  
  Post please the Microsoft url which you have corrected in the database and also steps to do it in database.
  
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  anonymous
  Guest
  
  September 13, 2018 at 9:20 am #217289
  
  Basically to connect to the database this explains it.
  
  And the sql script to update
  
  USE SUSDB;
  UPDATE dbo.tbConfigurationB
  SET MUUrl = ‘https://update.microsoft.com/v6’;
  
  You may want to record what your original url was in MUUrl. Table tbConfigurationB only has one record so it is easy to look and copy the original url in case you want to go back to it.
  
  1 user thanked author for this post.
  
  columbia2011
  
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- nazzy
  AskWoody Lounger
  
  September 21, 2018 at 8:25 pm #218914
  
  Getting intermittent sync failures again starting 9/17 for both scheduled AND manual syncs. Can anyone else confirm?
  
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- anonymous
  Guest
  
  September 22, 2018 at 7:03 pm #219061
  
  I can confirm that It was working up until 9/21/2018 then all day today fails WSUS sync
  
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- anonymous
  Guest
  
  September 24, 2018 at 8:53 am #219228
  
  Hi,
  
  I solved de-selecting Definition Updates” and forcing a manual synch.
  
  After that, I selected again “Definition Updates” and everything seems to be working as expected.
  
  Regards.
  
  P.S. No Office 2016 in my env, Wsus on Wind 2012 R2
  
  Red.
  
  1 user thanked author for this post.
  
  columbia2011
  
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- anonymous
  Guest
  
  September 24, 2018 at 4:12 pm #219368
  
  Hi,
  
  I de-select Office 2016 and Definition Updates and force a manual synch and it works fine.
  
  BRIII
  
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- anonymous
  Guest
  
  September 24, 2018 at 4:13 pm #219373
  
  Hi,
  
  I confirm that only Definition Updates broke synch
  
  When I de-selct Definition Updates synch wroks
  
  When I select Definition Updates synch dont work
  
  BRIII
  
  1 user thanked author for this post.
  
  columbia2011
  
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