• The Casio question

    I want to write a letter to Casio in the US. I knew neither who the CEO is or where the US headquarters are. So, I decided to ask Copilot via Bing.com:

    “Who is the president of Casio US, and what is the US headquarters’ mailing address?”

    I then verified the answers from alternate sources. The mailing address Copilot returned was correct. The CEO was wrong. Copilot gave me Makoto Ori, who did assume that position in 2021. But in 2023, a new CEO was named, Tomoo Kato, a fact I established using ordinary search and reading further. Copilot’s source was a news article from 2021.

    Having found the new name, I just typed it to Copilot. It responded by stating that Kato-san was the current CEO.

    Copilot knew both names but gave me the wrong one when I asked. What are we to make of this?