Daily Archives: February 28, 2025
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Even 96 year olds get tripped up by Copilot
So my dad calls me today: “I can’t get into my tax software.” Yes, he’s 96 years old and still works on taxes on occasion. “Every time I launch the icon it won’t let me log in.” No problem, says I, and I use a remote tool to log in and see what’s up. And immediately see the problem.
He’s running a Windows 10 PC on which the Copilot app slid in quietly and pinned itself to the toolbar. And why was that a problem? Because it was right next to the browser icon that gets him into the cloud tax software he uses. Yes, he uses a cloud-based tax software. At 96. If he’s doing taxes, he’s obviously still sharp. But even he got tripped up, mistaking the Copilot icon for the browser icon (location, location, location).
I promptly removed the icon from the taskbar and uninstalled the app from his computer. Problem solved.