• Tasks for the weekend – April 17, 2021 – How to best ask a question

    Posted on April 17, 2021 at 23:42 CDT by • Comment in the Forums

    Youtube here

    Here are just some quick tips on how to ask a question to then get the best and quickest response. Note that this is just some suggestions of mine and I’m sure many of you have better recommendations on how to ask a question.

    First start off by searching for an answer: Put in your “exact” error message and try searching first. You may be surprised that someone else had your same problem and someone else has helped them find the answer.

    A kind reminder: There are no dumb questions. If you think it’s a dumb question, it’s just dumb because you can’t find the answer. Always ask, as someone else probably has the same question that you have.

    Next location, location, location: Find the proper venue and post. Clicking on the links on the right hand side gets you into the the best section for the version of Windows you have.

    Including details helps us to understand what happened:

    Include the following details about the Computer exhibiting the Problem:
    Version installed:
    Feature release
    Other applications on the box:
    Antivirus Software / Version:
    Processor:
    Memory:
    Was something recently installed?

    Details about the Network, if applicable:
    Wired or wireless:
    Firewall or Network particulars?

    Full, complete error message wording or screenshot:
    When did the issue first occur?
    What changes were made around that time?
    Steps to reproduce if any:
    Any Additional Information you think would be helpful?

    Any other tips you’d recommend that I’ve forgotten to post here?

    Tech Help
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