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Office current branch triggers Outlook Bug
@b pointed me to several threads in the answers forums where in Version 2104 ” quite a few home users and companies have found that Version 2104 (Build 13929.20296) of April 29 introduces a bug which causes To: field autocomplete dropdown to go up off screen instead of down. Not everyone is affected; It probably depends on screen resolution and text scaling” He said he has that version but is not seeing the bug. Rolling back to the prior version 2103 (Build 13901.20462) of April 23, does seem to work for everyone (including Office 2019).
This is why I recommend moving back to the semi annual branch where you don’t get quite as many bugs.
You can read the threads here:
Outlook 2016 Autocomplete is doing something weird
Outlook 2019 autocomplete view changed after update
Outlook 2019 Address Autocomplete Broken
You seeing anything?