• Outlook 365 update bug with iCloud: Changing a contact throws “Your changes cannot be saved” error

    Posted on September 18, 2020 at 04:52 CDT by • Comment in the Forums

    I first heard about this from WSsabfish:

    Both my wife and I are having the identical problem on our PC’s running Office 2016 (I have Windows 8.1; she has Windows 10). I believe this problem was caused by an Office update. Both computers have an iCloud account tied to them. When we attempt to change a contact in Outlook, we are greeted with a message stating “Your changes cannot be saved because you do not have permission to modify some or all of the items in this folder. Do you want to save a copy of this item in the default folder for this item?

    Microsoft has acknowledged the bug – in a one-line post to the Microsoft Answers forum:

    A fix is being worked on and ETA by end of week ~9/18.

    I’ve seen the bug reported for Office 2010, Office 2016, and Microsoft (nee Office) 365.

    We’ll see if the fix actually fixes the problem, and how it gets distributed.

    Office Patches/Security
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