• Reports of Surface Pro swamping \Temp folder with bogus .evtx files

    Posted on November 4, 2019 at 11:47 CST by • Comment in the Forums

    I don’t have many details at this point, but the most succinct description I can find is on the StackExchange forum, from Sam Axe:

    Every few seconds a new .evtx file and a new .txt file appear in c:\windows\temp. Each .evtx file has nearly identical content (except for timestamps), ditto the .txt files.
    The .evtx files are roughly 7 MB large and contain almost 3600 events each. As you can imagine, this is filling up the HDD rather quickly. We deleted ~30 GB worth of these files earlier today.

    He’s had some luck with this solution:

    We were able to resolve this by removing the “Surface” app via powershell:

    Get-AppxPackage *surface* | Remove-AppxPackage

    Completely removing the “Surface” app and rebooting appears to have solved the issue.

    In the same thread, Camile reports that it doesn’t work all the time:

    I’ve fixed 2 of these issues today by updating the windows to the latest 1903 build. The removal of the App worked on 1 but didn’t work for the other so just updated both.

    The twist: It looks like this problem occurs sporadically on several different kinds of Surface devices and may (or may not) be triggered by a specific Windows update.

    Anybody else hitting the problem? Does the Remove-AppxPackage solution work?

    Windows Patches/Security ,
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