• Problem reported with the latest firmware update for Surface Book

    Posted on August 5, 2019 at 15:23 CDT by • Comment in the Forums

    UPDATE: More details in Computerworld Woody on Windows.

    Have you updated your Surface Book with the latest firmware/driver release (dated July 31)?

    Can you connect to WiFi?

    thunder1025 reports on the Microsoft Answers Forum:

    I updated the wifi driver to “Marvell Semiconductor, Inc. – Net – 15.68.17013.110”, and after that update, I can’t connect to a 5GHz wifi connection, I can only connect to 2.4 GHz. when i try to connect to the 5GHz, it says: “Unable to connect to this network”. Uninstalling the wifi driver, and restarting the device did help me get the 5GHz connection back to my Surface book, but when i decided to try to install the same driver again, and try to connect to 5GHz again, the same “Unable to connect to this network” appears.

    There’s also a post from Andypeppa:

    I have the same problem with the same driver version as well, applied on 8-1-2019. Your post gave me an idea that maybe it was just the 5GHz channel, but alas, I have the same issue with the 2.4GHz spectrum as well; I went to force the band of the Marvell AVASTAR WiFi adapter to 2.4GHz only and it still would not connect.

    I have the Surface Pro (Gen4.5? it’s the one where they didn’t announce the version) but my experience is the exact same as yours; the moment that driver was applied, I can no longer attach to my home WiFi system (UniFi). Interestingly, the Surface Pro WILL attach to the WiFi hotspot on my iPhone.

    And from Nicholas Barsotti:

    I have the same problem with my Surface Pro 6.  Upgraded to driver 15.68.17013.110 and I couldn’t get connected to my wifi either.  I tried forcing 2.4 and 5 Ghz neither worked.  I am using UniFi AC pro access points.  Rolling back to an older version got me back online.

    Thx @BarbBowman

    Hardware, Microsoft News, Wi-Fi
DON'T MISS OUT!
Subscribe to the Free Newsletter
We promise not to spam you. Unsubscribe at any time.
Invalid email address

View the Forum

  • Recent Replies
  • My Replies
  • My Active Topics
  • New Posts in the Last day
  • Private Messages
  • Knowledge Base
  • How to use the Forums
  • All Forums

    • Recent Topics

    My Profile

    April 2025
    S M T W T F S
     12345
    6789101112
    13141516171819
    20212223242526
    27282930  

    Remembering Woody

     

    Want to Advertise in the free newsletter? How about a gift subscription in honor of a birthday? Send an email to sb@askwoody.com to ask how.

    Mastodon profile for DefConPatch
    Mastodon profile for AskWoody

     

    Home • About • FAQ • Posts & Privacy • Forums • My Account
    Register • Free Newsletter • Plus Membership • Gift Certificates • MS-DEFCON Alerts

    Copyright ©2004-2025 by AskWoody Tech LLC. All Rights Reserved.